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03.12.2008 at 07:42AM PDT, ID: 23235210
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Attachment Details

ISDN modem not functioning

Asked by chrisfixit in Computer Modems, Miscellaneous Networking, Telecommunication Services

Tags: Netmod USB ISDN Modem

My neighbour has a PC running XP Home SP2 and has a dial-up connection using an external Netmod ISDN modem. Or had, until this morning - when trying to connect she was getting 'modem is busy or no modem is connected' messages.

Anyway, I unplugged and reset the modem, unnistalled and re-installed the drivers, downloaded latest drivers..all to no avail..except after uninstalling the modem and then adding it through Add New Hardware (it wasn't detected automatically) when prompted for the port to attach it to, if I choose COM1 it installs quickly but says 'not functioning' or i get an error '10 - cannot start device' - if I choose COM2 it installs OK , says 'device is working properly' but when I query it I get 'hardware error has occurred' or similar..anyway i have attached the log...Start Free Trial 
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03-13-2008 04:46:52.906 - File: C:\WINDOWS\system32\tapisrv.dll, Version 5.1.2600   
03-13-2008 04:46:52.906 - File: C:\WINDOWS\system32\unimdm.tsp, Version 5.1.2600   
03-13-2008 04:46:52.906 - File: C:\WINDOWS\system32\unimdmat.dll, Version 5.1.2600   
03-13-2008 04:46:52.906 - File: C:\WINDOWS\system32\uniplat.dll, Version 5.1.2600   
03-13-2008 04:46:52.906 - File: C:\WINDOWS\system32\drivers\modem.sys, Version 5.1.2600   
03-13-2008 04:46:52.906 - File: C:\WINDOWS\system32\modemui.dll, Version 5.1.2600   
03-13-2008 04:46:52.906 - File: C:\WINDOWS\system32\mdminst.dll, Version 5.1.2600   
03-13-2008 04:46:52.906 - Modem type: Intracom netMod USB Driver Ver 4.21 (CAPI)
03-13-2008 04:46:52.906 - Modem inf path: oem17.inf
03-13-2008 04:46:52.906 - Modem inf section: NetmodUSB02
03-13-2008 04:46:52.906 - Matching hardware ID: usb\vid_0bf1&pid_0002
03-13-2008 04:46:52.906 - 115200,8,N,1, ctsfl=1, rtsctl=2
03-13-2008 04:46:52.906 - Initializing modem.
03-13-2008 04:46:52.906 - DSR is low while initializing the modem. Verify modem is turned on.
03-13-2008 04:46:52.906 - CTS is low while initializing modem.
03-13-2008 04:46:52.921 - Send: AT&FZ<cr>
03-13-2008 04:46:54.921 - Timed out waiting for response from modem
03-13-2008 04:46:54.921 - The modem failed to respond to the initialization command, Retrying one more time
03-13-2008 04:46:54.921 - 115200,8,N,1, ctsfl=1, rtsctl=2
03-13-2008 04:46:54.921 - DSR is low while initializing the modem. Verify modem is turned on.
03-13-2008 04:46:54.921 - CTS is low while initializing modem.
03-13-2008 04:46:54.921 - Failed to send command because of WriteFile() Failure, Error=000003e3.
03-13-2008 04:46:54.937 - Send: AT&FZ<cr>
03-13-2008 04:46:56.937 - Timed out waiting for response from modem
03-13-2008 04:46:56.937 - The modem failed to respond to the initialization command, Retrying one more time
03-13-2008 04:46:56.937 - 115200,8,N,1, ctsfl=1, rtsctl=2
03-13-2008 04:46:56.937 - DSR is low while initializing the modem. Verify modem is turned on.
03-13-2008 04:46:56.937 - CTS is low while initializing modem.
03-13-2008 04:46:56.937 - Failed to send command because of WriteFile() Failure, Error=000003e3.
03-13-2008 04:46:56.953 - Send: AT&FZ<cr>
03-13-2008 04:46:58.953 - Timed out waiting for response from modem
03-13-2008 04:46:58.953 - Failed to send command because of WriteFile() Failure, Error=000003e3.
03-13-2008 04:46:58.953 - Session Statistics:
03-13-2008 04:46:58.953 -                Reads : 0 bytes
03-13-2008 04:46:58.953 -                Writes: 0 bytes
 
Keywords: ISDN modem not functioning
Title
1 Adding ISDN channels to a Windows …
2 ISDN
3 Isdn
4 ISDN
5 ISDN
6 ISDN
 
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[+][-]03.12.2008 at 09:03AM PDT, ID: 21107430

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[+][-]03.12.2008 at 09:24AM PDT, ID: 21107667

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[+][-]03.12.2008 at 10:34AM PDT, ID: 21108561

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[+][-]04.11.2008 at 11:22PM PDT, ID: 21340048

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About this solution

Zones: Computer Modems, Miscellaneous Networking, Telecommunication Services
Tags: Netmod USB ISDN Modem
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Solution Provided By: chrisfixit
Participating Experts: 1
Solution Grade: A
 
 
 
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