Question

U.S Robotics Fax Modem Driver for Server 2008

Asked by: Beavish1

Hi All,

We have a USR5633B, USR265633B 56K USB Faxmodem which we had working on SBS 2003.

We are now running SBS 2008 and I cannot seem to find a compatible driver. I have tried all of them on: USR5633B, USR265633B 56K USB Faxmodem and from the original CD with no luck.

Does anyone know how I can install this or link me to any compatible drivers?

Thanks

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Asked On
2009-11-02 at 02:15:44ID24863136
Topics

Computer Modems

,

Windows Server 2008

,

SBS Small Business Server

Participating Experts
1
Points
500
Comments
8

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Answers

 

by: mutahirPosted on 2009-11-02 at 04:11:53ID: 25718688

http://www.usr.com/support/product-template.asp?prod=5633b

Try the above driver x64 bit to see if that works (if you haven't already tried it)

or

http://www.usr.com/support/s-windows.asp


I would recommend to contact their support with this so that they may either let you know which driver or if they are planning to release one.

 

by: mutahirPosted on 2009-11-02 at 04:12:10ID: 25718691

 

by: Beavish1Posted on 2009-11-02 at 04:25:14ID: 25718740

Hi mutahir,

Sorry, in my original post, where I said "I have tried all of them on:" I meant to paste the first link that you posted.

I have tried them all, none of them work, the one that goes the furthest is the Win 2k3 32bit, which goes past the driver digital signing warning and gets all the way to the end but says FAILED.

 

by: mutahirPosted on 2009-11-02 at 04:28:04ID: 25718756

Yes, I think you then need to contact their support as SBS 2008 is 64bit and they have no mention on their websiet compatiblity chart for windows 2008 etc with your specific model

have a look at the chart and contact usr support ;


 

by: mutahirPosted on 2009-11-02 at 04:29:21ID: 25718762

Also, the best drivers or I should say the only drivers you can get would be from their website,

have you tried vista 64bit ones available ?

Did you tried to run them "Run as Administrator"

You may have tried but just a suggestion before contacting their support.


 

by: Beavish1Posted on 2009-11-02 at 04:46:02ID: 25718843

Hi mutahir,

Just tried running this as administrator but still get 'device driver installation failed, could not find modem device for this driver'. Will try contacting their support.

Thanks

 

by: mutahirPosted on 2009-11-02 at 04:48:27ID: 25718855

One more thing you can test is :

To check these drivers with the device on vista 64 bit or any other OS supported you can manage ;

Then contact their support so you would be determined that you have tried all.

 

by: Beavish1Posted on 2009-11-06 at 05:46:39ID: 25758984

This modem was not compatible with SBS 2008, had to order a new one from the following approved fax modems:

    * Courier? 56K* V.92 Business Modem 3CP3453, USR3453B, USR3453C
    * 56K* V.92 External Modem + Fax USR5686D, USR5686E, USR325686E, USR5686F
    * 56K USB Faxmodem USR5637
    * PCI Internal Low Profile Modem USR2980-OEM, USR802981-OEM

20120131-EE-VQP-002

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