Hello,
I have a Netgear/Comcast CG814WGv2 wireless router. Recently, the SSID of my wireless network changed from its set name to "Customer ID". Before, it was unsecured, but it has set itself to be secured with a WPA code. I can not seem to get into the configuration panel for the router, nor can I connect to the network wirelessly.
If the computer is plugged in directly with an Ethernet cable, I can connect to the Internet, but as I have several computers across the house that need to be plugged into the Internet, this is not a viable option.
Comcast costumer service has been no help whatsoever.
Thanks in advance,
Brett
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Never mind, I figured it out on my own. I was forced to call Comcast again, and they were very helpful this time. Apparently, at least some of them know what they are doing. :)
Anyway, I found out that the router had reset itself for no apparent reason. :( I set it up again, and it works as well as ever. (Which is, admittedly, not very good)
Thanks anyway.
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by: wct296Posted on 2007-12-20 at 16:01:44ID: 20510909
I assume you have tried connecting to the web config page using a cabled (and working) computer with internet connection... There is a slight chance that the ip address of the router has change, goto one of the working cabled computers and goto a command line and type in ipconfig - press enter and take note of the gateway. This should be the router's IP... then try in a web browser http://GATEWAYIPADDRESS where GATEWAYIPADDRESS is the address of the gateway you got earlier.. See if that allows u to connect to the web interface (if so, you can reset the wireless config and play with it until it works).,