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7.6

Trying to connect cable modem to Netgear router

Asked by rickoxo in Networking Hardware, Computer Modems, Network Routers

Tags: modem, router, netgear, cable, connect

I just got Comcast Cable internet and want to share it around my house. I've been using Earthlink DSL and have a wireless network set up and ready to share, using the Netgear WGT624 Router. When I connect my laptop (or any computer at my house) to the cable modem (model: Arris TM 502G/C) it connects fine. The connection is always on and doesn't require a log in. I just plug the patch cable from the cable model to my laptop, it qcquires a network address and I'm connected to the internet. All the machines at my house are running Win XP Home or Media Center Edition, sp2.

I try the same cable plugging it into the correct spot on my router, but I can't get the router to share the connection. On my router's set up page, I have very few options for the basic setup. I called Comcast and they said to let it pick the IP Address and the DNS automatically (i.e. don't specify them) and I don't need to log in. But for whatever reason, even with multiple power downs, no luck. I even turned off the laptop and router, unplugged the network cable, power-cycled the modem, waited till it was all ready, then plugged in the network cable, then turned on the router, waited for it, then turned on my laptop (this was a suggestion from Comcast tech), but no luck.

Comcast doesn't support home networking unless you pay them to, so I thought I'd ask here. Any ideas?

Thanks,

Rick
[+][-]12/24/07 10:40 AM, ID: 20525519Accepted Solution

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About this solution

Zones: Networking Hardware, Computer Modems, Network Routers
Tags: modem, router, netgear, cable, connect
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Solution Provided By: drdave35
Participating Experts: 3
Solution Grade: A
 
[+][-]12/23/07 06:52 PM, ID: 20523358Expert Comment

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[+][-]12/24/07 10:42 AM, ID: 20525530Assisted Solution

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[+][-]12/24/07 10:43 AM, ID: 20525538Assisted Solution

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[+][-]12/25/07 11:54 AM, ID: 20527643Expert Comment

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