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6.6

DI-524 wireless router preventing internet access

Asked by kl_forrest in Network Routers

Tags: router, wireless

Long story so have a seat....

I'm running XP Professional SP2
I have a hi-speed (vibe) connection through my ISP
I have installed SecuRemote by Checkpoint
The hi-speed connection uses a Comtrend modem
Firewall is currently on (firewall included with XP)
I have a DI-524 wireless router.
I have a Dell Desktop system.

The current issue is that when I introduce the router into my scenario, it won't perform an internet connection.

I have called D-Link to resolve the issue (2 hours of my life I'll never get back).  They have said it was a modem/ISP issue.  I contacted the ISP and when I did a direct connection from the modem to my network card, I was able to get an internet connection, so they said it was the router.  :-)  According to D-Links info on the router, it should work with a VPN.

I have checked the router logs and it seems that the PPPoE connection fails, and the router doesn't get an ip address.

My gut tells me it's an issue with the router but I have no idea what settings I need to make it work.

I need some tips on what to check for and am hoping that someone else has encountered this issue with the same setup.

Thanks,
Kari

___

My initial scenario was that my hi-speed connection was working and the wireless router was working.  I tried to install SecuRemote and it did something to the internet connection (while the modem and router were connected).  Creating a new connection shortcut resolved the issue if I connected through the modem only.  

I uninstalled SecuRemote and disconnected the router.  I installed SecuRemote.

[+][-]03/08/06 10:07 AM, ID: 16136501Accepted Solution

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About this solution

Zone: Network Routers
Tags: router, wireless
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Solution Provided By: RobWill
Participating Experts: 3
Solution Grade: A
 
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