Question

Cant ping the WAN ip address

Asked by: moeshakir

i cant ping my WAN ip address. i just changed the SSL certificate, but as far as I know it wont make any difference. I didnt make any changes on the firewall.
What could be the problem?

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Asked On
2007-09-10 at 14:39:04ID22819050
Tags

ping

,

wan

,

address

,

cant

Topics

Network Routers

,

TCP/IP

,

Domain Name Service (DNS)

Participating Experts
1
Points
500
Comments
4

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Answers

 

by: rsivanandanPosted on 2007-09-10 at 19:28:14ID: 19865570

Ping from where ?

Have you done a trace route to see if that goes through to some extent ?

Cheers,
Rajesh

 

by: moeshakirPosted on 2007-09-10 at 22:20:36ID: 19866231

Rajesh,

Yes i did. It goes almost to the destination. my WAN ip is xx.xxx.xxx.114 and the tracert goes upto
xx.xxx.xxx.113.
I dont see anything blocked in the server. What could be the problem?

 

by: rsivanandanPosted on 2007-09-11 at 03:33:27ID: 19867311

So were you able to ping it before ? I think a call to ISP would clear things up. Your ISP might be blocking it.

Cheers,
Rajesh

 

by: moeshakirPosted on 2007-09-11 at 15:33:15ID: 19872715

I called ISP, they checked everything fine. Nothing wrong with their end. You think the ICMP is blocked?  if thats the case,  how do I open it?

20120131-EE-VQP-002

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