For my provider to do it for me, I bet i'd 've to make a long-drawn-out expl as they are not familiar with bitcomet. emule,etc. also have yet to find a s setup guide to go along with the explanation and on top of that they won't be willing to give me the password to the router, the quick solution to my troubles.
to better explain :
My zhone 6212 adsl modem/router was installed by ISP.
At first I thought that the tech would take care of the whole setup including forwarding the ports. He said that all was done in good order and it never ocurred to me to mention about port forwarding, didn't know much about it until later i realized having issues with my applications, so I phoned and brought the matter to their attention and they said shouldn't be an issue as nothing was being blocked, but I don't buy it, first because there was no mention of the word firewall.. which puts their level of expertise to question, and secondly in bitcomet there's a yellow light which indicates a firewall is blocking a port, it might be on their end without realizing as I have checked zonealarm settings and also did a test by disabling it temporally. AND IF it wasn't for the fact that i chose to later setup port forwarding thinking they'd give the password, I'd have surely visualize at the time what the tech typed to logged into the router's configuration page. all i got to see was that the "username = admin" ." but just that. I tried entering the default login data that came with the manufacturer's documentation, and indeed my provider has changed the password. now what? I can't change ISP (cable & wireless), the mainstream adsl provider here in my 3rd world country, panama. besides that, i don't have fiber optic for a cable connection in my area.
with my previous adsl USB modem i didn't have problems with respect to file sharing applications, but now that i switched to ethernet modem/router should i change my current firewall settings for the new device. note that I already rule out zonealarm as the culprit by disabling it as i said somewhere above.
thanks in advance