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04.27.2008 at 02:15PM PDT, ID: 23357388
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"My Computer" loses data card reader drive letters after reboot.

Asked by baleman2 in Network Routers, Computer Motherboards, SmartCards & Readers

I have a Mitsumi 13 in 1 data card reader installed in a customer's PC.  This reader uses one of the two USB connectors built in to the motherboard.  4 External USB ports on the back of the PC.  Three of the ports on the back are being used by 1) an Epson Printer, 2) Western Digital MyBook, and 3) Mouse and Keyboard Wireless Device.  The 4th port is used for an external USB hub.  This hub has a Western Digital Passport plugged in.  Whenever the PC is turned off and/or rebooted,  the Mitsumi reader never gets recognized again by "My Computer" (no drive letters) UNLESS the side panel is removed and the USB cable for the reader is unplugged from the motherboard and then plugged in again.  This works until the next reboot.  Customer's not happy and neither am I.  Any Suggestions?Start Free Trial
[+][-]04.27.2008 at 11:44PM PDT, ID: 21451936

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[+][-]04.27.2008 at 11:45PM PDT, ID: 21451941

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Zones: Network Routers, Computer Motherboards, SmartCards & Readers
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Solution Provided By: nobus
Participating Experts: 1
Solution Grade: A
 
 
[+][-]05.15.2008 at 09:43AM PDT, ID: 21575639

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[+][-]05.15.2008 at 09:54AM PDT, ID: 21575744

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