Question

RV042 Cisco dual WAN router not switch between ISP when Internet goes down on primary

Asked by: wirlan

Hi, we are in the process of installing a Cisco RV042 (used to be a linksys small office router). So we have that router connected to two different ISP since it comes with dual wan for failover/redundancy or load balancing...

The router is in place and we configured the failover (smart link backup) feature with necessary ISP settings, it is configured but the only way to have the router switch between providers when the primary fails is to physically turn off the ISP modem (dsl and cable), obviously the idea is to have it switch between links automatically, if the Internet goes down on the primary link at a further hop the swap does not happen, if we manually turn off the ISP modem the swap does happen. like is only doing ping to "default gateway" any help is highly appreciated. Thanks

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Asked On
2009-10-09 at 15:22:15ID24800787
Tags

Cisco routers small business

Topics

Network Routers

,

Network Operations

Participating Experts
2
Points
500
Comments
8

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Answers

 

by: lrmoorePosted on 2009-10-09 at 18:06:21ID: 25540157

try using a different "remote host"
perhaps 4.2.2.2 on WAN 1 and 198.6.1.2 on WAN2

 

by: arsaifPosted on 2009-10-10 at 02:28:03ID: 25541551

Uncheck everything except the defalt gateways, there are multiple ways to check if the connection is down or no, so the base and the best one is if you can reach the default gateway or no. Should be fine, changing remote host to diffrent is again adding a second layer of check to verify wether link really failed. Hope that helps.

 

by: arsaifPosted on 2009-10-11 at 05:50:22ID: 25545749

Any update on the issue.

 

by: wirlanPosted on 2009-10-13 at 10:25:00ID: 25562116

thank you both, we will try what lrmoore suggested and let you guys know.. what arsaif suggested we have tried that already without sucess,,, we will replace the 4.2.2.2 to 198.6.1.2  on WAN2 and let you know what happens... I appreciate it

 

by: wirlanPosted on 2009-10-13 at 14:59:47ID: 25565257

No sucess with any of the two suggestions, any other hint will be highly appreciated. thanks

 

by: wirlanPosted on 2009-10-14 at 12:48:54ID: 25574365

no solution yet! 500 points now!

 

by: wirlanPosted on 2010-07-12 at 12:03:11ID: 33188995

thanks, we finally got this working with your advice

20120131-EE-VQP-002

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