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01.16.2008 at 11:24PM PST, ID: 23089476
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Error - Windows was unable to find a certificate to log you to the network

A friend has an HP Pavilion dv2035us.  After connecting to my wireless for a few seconds we get that error message "Windows was unable to find a certificate to log you to the network" and it drops the connection.  I checked out the other threads on this message and insured that the settings on her laptop for my wireless location are WPA [the Authentication tab shows all options disabled].  The Wireless Zero Config? service seems to be running normally and the wireless power is definitely on.  I also updated the drivers on the Intel wireless adapter.

My router is set for WPA (TKIP + AES).  As an FYI, the only other person in 2 years who has had a problem connecting through my router is another HP laptop.  I wonder if there isn't an issue with HP's Wireless Assistant.
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Question Stats
Zone: Computer Hardware
Question Asked By: KeithMMoore
Solution Provided By: KeithMMoore
Participating Experts: 3
Solution Grade: B
Views: 361
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01.19.2008 at 04:13AM PST, ID: 20696953

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01.20.2008 at 01:57AM PST, ID: 20700649

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01.20.2008 at 02:00AM PST, ID: 20700653

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01.22.2008 at 06:16AM PST, ID: 20714302

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01.31.2008 at 01:02PM PST, ID: 20791091

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02.07.2008 at 02:19AM PST, ID: 20839599

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02.15.2008 at 06:16PM PST, ID: 20907718

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02.15.2008 at 06:17PM PST, ID: 20907723

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01.19.2008 at 04:13AM PST, ID: 20696953
If you suspect it might be the HP software then take it off. So long as the wireless card is still installed you can just use Windows Zero Config to connect.
 
01.20.2008 at 02:00AM PST, ID: 20700653
You may also find this document useful: http://support.microsoft.com/default.aspx?scid=kb;en-us;815485

Hope this helps.
 
01.22.2008 at 06:16AM PST, ID: 20714302
sarangk_14,

I tried the download from hp, have tried upgrading the HP Wireless Assistant and still get the same message.  I have insured that the setting for the network is WPA.
 
01.31.2008 at 01:02PM PST, ID: 20791091
After some further research I came across this article - http://support.microsoft.com/?kbid=917021 [Wireless Client Update, 8/23/07]  The download there resolved the problem.
Accepted Solution
 
02.07.2008 at 02:19AM PST, ID: 20839599
Close
 
02.15.2008 at 06:16PM PST, ID: 20907718
A request has been made in Community Support to close this question:
http://www.experts-exchange.com/Q_23143958.html

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02.15.2008 at 06:17PM PST, ID: 20907723
KeithMMoore - this question would have 'self-closed', but you stopped the process with your own post: http:#a20839599
All Concerned,
 
Please do not make any post of any kind after a "Closing Request" has been started by the asker - unless you have a specific objection.
 
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Vee_Mod
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Link to CS-G post:
http://www.experts-exchange.com/Q_23143958.html
 
 
02.19.2008 at 04:10AM PST, ID: 20927487
Closed, 500 points refunded.
Vee_Mod
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20080236-EE-VQP-29 / EE_QW_2_20070628