Question

Problem connecting XBOX 360 to Belkin Router

Asked by: stevenwaters99

I have a Belkin ADSL Router which works fine with laptops and other devices using wireless connections. For some reason the XBOX 360 refuses to connect. I have tried disabling all the firewalls (windows, mcafee, router), disabled all security (was 64bit WEP). Have tried setting a manual IP address, remembering to put the router ip address in the right place (at least I think it is), I've added the mac addresses of all components on the network (as well as disabling mac address filtering altogether). The router is 802.11b/g - some guy in a shop reckons it only works with 802.11a, but seeing as the adapter box clearly states compatable with a,b,g it shouldn't be that. I was also told that I needed to open a number of ports on the firewall, but surely if remove the firewalls that gets round the open port issue?

The wireless network is clearly visible to the xbox, with decent signal strenth - it just won't connect. The other puzzling thing is that nothing appears in any of the firewall security logs. I'd have thought it should appear somewhere at least trying to get onto my network.

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Asked On
2007-06-30 at 23:58:31ID22669061
Tags

xbox

,

360

,

belkin

,

router

,

connecting

Topics

Wireless Networking

,

Wireless Technologies

,

Xbox Video Game Console

Participating Experts
5
Points
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Comments
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Answers

 

by: sh0ePosted on 2007-07-01 at 06:15:57ID: 19398690

What won't connect?  Live or you cannot connect to the wireless network?  HAve you tried manually putting in the SSID for the router?

 

by: stevenwaters99Posted on 2007-07-01 at 09:21:33ID: 19399481

It won't connect to the wireless network at all. It has the SSID already (I see it on the screen) and he router is on broadcast(which someone else has suggested. I'll try manually entering it.

 

by: stevenwaters99Posted on 2007-07-01 at 09:32:42ID: 19399502

Hi again. I tried manually setting up an ad-hoc network and manually entering a connection, still nothing connecting...

 

by: cars10Posted on 2007-07-01 at 11:09:48ID: 19399730

Do you have DHCP turned on?

 

by: ABLComputersPosted on 2007-07-01 at 13:05:19ID: 19400032

If you have DHCP turned on try connecting it directly to the router via Ethernet cable. You do this to verify that you XBox can pull and IP Address.

Option 1
If this try removing WEP or WPA Encryptions  from the router.

Option 2
Try upgrading the firmware on your router.

Let me know how this turns out.

 

by: zephyr_hexPosted on 2007-07-02 at 09:12:13ID: 19404717

it's not a a/b/g issue if you can see the signal on your xbox.

it's also not a firewall issue.  firewalls on routers are for the WAN side ... your console is trying to make its connection on the LAN side.

i would recommend:
1) make sure you have the latest firmware version from belkin.  even if the router is new, sometimes the manufacturer will have an update on their website.

2) hard reset the router back to factory defaults.  this is usually done by depressing the reset button with a paperclip for at least 10 seconds (watch the light on the router when you are resetting... they should go out when you have held the button long enough).

then, when you have reset the router, try getting your console to connect.

i set up a friend's 360 with a wireless adapter, and it had issues connecting, too.  it would see the signal but never connect.  what ended up working was for me to change the broadcast channel in the router to something other than default.  so, if resetting your router does not resolve the problem, try changing the channel higher or lower.

once you get your console working on wireless, then go back into the router and start applying your security one step at a time (between each step verify the console is still working).

 

by: stevenwaters99Posted on 2007-07-04 at 12:12:25ID: 19420199

Hi Zephyr, ABL and anyone else who might have an idea...

All written ten mins ago...

"Have downloaded latest firmware for the router, no change. I have managed a very straightforward wired connection with the router, streaming music and video no problems at all. I have tried all combinations of wireless channel, nothing working so far.  One thing that did work, but is very limited...I set up the wired connection. Then, I disconnect the Computer through the Setup Panel. I then disconnect the wired conection and immediately connect the wireless adapter. If I then test the connection (wireless) it passes all the tests. Unfortunately it can't then connect to a computer.

Another odd feature which might be a clue (?). I accidentally left a manual setting in place for the network (ie. manual ip etc). Although the computer is connected and streaming is working, it doesn't appear in the LAN/DHCP client list..."

Anyway - switched security a couple of times, and it seems a bit more stable. The green light has stayed on for a while and a couple of reboots. However, it is still occasionally going red indicating interference (?)

The biggest problem now is that it refuses to detcet a sharing computer - even though it worked fien when wired????

 

by: zephyr_hexPosted on 2007-07-09 at 12:11:06ID: 19447886

if you keep losing connectivity between wired and wireless, that suggests a problem with interference or signals.  or perhaps even hardware.  i've seen routers that work fine with wired, but do not work wireless.

your last comment seems to indicate you're having issues beyond the 360 ... with other wireless devices.  you might bring more attention to the issues by creating pointer questions in other topics (like wireless networking, routers, etc).  those issues do not require 360 console knowledge.

 

by: stevenwaters99Posted on 2007-07-10 at 11:47:01ID: 19456609

My last line was referring to the fact that I eventually (accidentally) got it (the 360) connected through wireless. Everything else (2 laptops, a pinnacle showcenter and a cellphone with wifi all work fine). I have since lost the connection again, but can still get it working with a cable. The reason I think it worked is that I disconnected a wired connection then immediately plugged in the wireless adapter, while at the same time having a fixed ip address/dns etc so that the wireless part of the 360 didn't need to find a connection for itself. Setting the ip/dns manually without making a wired connection first just never works.

Have purchased a new netgear router to try ( I can get a refund if it still doesn't work).

 

by: JstncasePosted on 2007-07-12 at 13:37:43ID: 19475977

Sorry catching this kind of late. Once you have the new router setup and configured as some of them were mentioning, start slow and simple.

Can you get the X360 onto the internet?
Work with the XLB Connector on the 360 to ensure you can get onto the internet
Once you are connected to the internet then try and connect to a local share. Assuming you are running XP Media Center Edition.
Is your X360 Modified?
Does your PC have any connectivity issues of any sort? Meaning can it also connect to the internet? Can it now connect to the internet with your X360 plugged in?

Sorry for the flurry of questions.

 

by: stevenwaters99Posted on 2007-07-15 at 05:32:50ID: 19489917

Too all the idea suppliers, cheers. In case I hadn't been clear enough - the Belkin router works fine with everything except the 360. It's a problem I've seen posted all over the web. Mostly the problem other people describe is with older routers, but mine was only a couple of years old and had UPnP (often cited as a problem). Anyway, I now have a netgear and it worked instantly. The settings are identical to the Belkin but there a few extras which might explain why it works - (i) it has RIP routing protocols and (ii) UPnP has configurable advertisement "time to live" and period.

20120131-EE-VQP-002

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