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02.13.2008 at 03:54PM PST, ID: 23161632

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6.2

My Wireless Icon is gone...

Zones: Wireless Networking, Wireless Technologies, 802.11 Wireless Access Points

Tags: HP, DV, Laptop, Wireless Network

My Wireless Network Icon is gone. There is a switch on the front of my computer that controls the on/off of the card. The card is staying "off", no matter which way I turn the switch.

Also, the Icon in my taskbar and my LAN icon has disappeared. I've tried going into the properties and showing the icons but it still won't show up. Please tell me how I might fix this.

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Question Stats

Zone: Computer Hardware

Question Asked By: mickeyshelley1

Solution Provided By: briancassin

Participating Experts: 4

Solution Grade: A

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02.13.2008 at 03:58PM PST, ID: 20889716

Rank: Master

PUNKY:

Did you check in device manager > Network Adapter .... are they there?

02.13.2008 at 04:00PM PST, ID: 20889726

mickeyshelley1:

it has Broadcom 802.11 - MWL Filter Miniport and 1394 net adapter #2, I'm not sure what's supposed to even be there.

02.13.2008 at 04:01PM PST, ID: 20889730

briancassin:

if you have pressed the button there should be a light that comes on. If the light is on the card is active if the light is off it is inactive.

assuming your using Windows XP
The next thing to check would be to right click on Network places (or got to control panel network connections) right click on the wireless connection and if it says ENABLE then it has been disabled select enable and you should be able to now access wireless.

If that does not work right click on my computer go to hardware then device manager and look under network adapters make sure there is no errors such as an exclamation, or x etc...

let me know

02.13.2008 at 04:04PM PST, ID: 20889745

briancassin:

You have lost the network adapter.

try pressing the button on the laptop that shows the antenna symbol the light should come on.. then check your device manager network adapter again.

If it still not listed reboot the system press f8 go into safe mode with networking check device manager see if it listed if not then the last thing to try would be to go in the BIOS it will say press such and such key to enter SETUP when the pc boots up press that key and check for wireless and see if it is enabled.

If all of this is correct I would say your wireless card went bad

02.13.2008 at 04:04PM PST, ID: 20889746

mickeyshelley1:

The light stays off, no matter if i have the switch on or off.

Network places: The wireless connection Icon is not there anymore

and

no errors in device manager

02.13.2008 at 04:05PM PST, ID: 20889750

briancassin:

which means contact the manfacturer you'll need a new board since this is an integrated wireless card

02.13.2008 at 04:06PM PST, ID: 20889756

briancassin:

IN device manager click the topmost item should be your computer then click action scan for hardware changes if nothing comes up like I said try safe mode if nothing then try the bios if still nothing contact the manufacturer your wireless card is bad which is part of your motherboard.

02.13.2008 at 04:07PM PST, ID: 20889759

Kutyi:

Try Alt-F2 then the button on the laptop.

02.13.2008 at 04:12PM PST, ID: 20889778

Rank: Master

PUNKY:

<<<< it has Broadcom 802.11 - MWL Filter Miniport >>>> Your wireless card is there, and you said there is no error. That is good sign.

Now, you might try system restore back to sometime that you knew system worked fine and so does network .

Try that and post back.

02.13.2008 at 04:29PM PST, ID: 20889870

mickeyshelley1:

I've tried two system restores with no luck, earlier today. I've got the wireless adapter in device manager. However, My thinking is it may be the switch, since the light is the "off" color. Could that be possible. The thing that bothers me is even the LAN icon isn't there.

02.13.2008 at 04:31PM PST, ID: 20889883

Rank: Master

johnb6767:

Is the Windows Wireless Zero configuration service started in start>run>services.msc?

02.13.2008 at 04:36PM PST, ID: 20889906

mickeyshelley1:

yep

02.13.2008 at 04:53PM PST, ID: 20889986

briancassin:

what is it listed as in device manager specifically ?

02.13.2008 at 04:54PM PST, ID: 20889991

briancassin:

can you post a screenshot of all the items under network that are showing in device manager ?

02.13.2008 at 04:56PM PST, ID: 20889998

briancassin:

the MWL Filter Miniport is not the actual card that is the miniport driver there should be more then that there

02.13.2008 at 04:57PM PST, ID: 20890002

mickeyshelley1:

I just uninstalled the wireless in network manager and tried to scan for hardware changes and it's not finding anything. I'm guessing the card is dead...

02.13.2008 at 05:22PM PST, ID: 20890130

mickeyshelley1:

your thoughts?

02.13.2008 at 05:46PM PST, ID: 20890259

briancassin:

when you say you uninstalled the wireless network card are you referring to the Broadcom 802.11 - MWL Filter Miniport if you are that was actually not your card but a miniport filter driver (this is not your actual wireless card or driver). If you card is completely missing the operating system is not detecting it if the light is off it will not detect it. The light should be lit if it recieving power.

Did you check BIOS and make sure it was not disabled in there ?

also did you try what Kutyi suggested:
Try Alt-F2 then the button on the laptop ?

If still no go and you checked also in safe mode with networking to make sure there are no errors or other drivers (make sure when in device manager your showing hidden devices). Then I would say the internal card is dead or you could be right the switch could be bad. Unless your out of warranty and want to attempt taking apart the laptop and checking wires and possibly re-wiring a switch or your experienced with a multimeter I would say call the manufacturer and get it fixed.

Just to be sure if you post the exact model I can double check and make sure there is not sort of key combination that disables it. But I am pretty certain the switch or the internal card is bad.

Accepted Solution

Kutyi

02.13.2008 at 08:10PM PST, ID: 20890845

What worked?

20080236-EE-VQP-29 / EE_QW_2_20070628