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6.8

domain user gets outlook and office error

Asked by philtukey in New Internet Users, New Computer Users, Active Directory

Tags: Domain, Office

I have a user who is setup as a domain user on our network. This user cannot open Outlook no matter what PC she is signed into, if she is a local power user, or restricted user. I have tried on 2 PC's with the same result. However if I give her local admin privileges she can sue Outlook and office, and if I sign in as a test user on the domain with the same privileges I can open Outlook and every other app as a local power user.

I have removed her profile folder from C:\Documents and settings\, I have also remove her user account from the local PC. I read an article that talked about making some minor changes to HKey_Users\ , ie deleting the folders that in that directory. I could not delete them.

Any help or suggestions would be greatly appreciated.
[+][-]06/17/09 02:51 PM, ID: 24653025Expert Comment

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[+][-]06/17/09 03:02 PM, ID: 24653097Expert Comment

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[+][-]06/22/09 12:36 PM, ID: 24685744Author Comment

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[+][-]06/22/09 12:50 PM, ID: 24685854Expert Comment

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[+][-]07/02/09 01:16 PM, ID: 24767348Expert Comment

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[+][-]07/02/09 02:12 PM, ID: 24767761Author Comment

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[+][-]07/02/09 03:37 PM, ID: 24768433Expert Comment

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[+][-]07/02/09 03:51 PM, ID: 24768559Accepted Solution

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About this solution

Zones: New Internet Users, New Computer Users, Active Directory
Tags: Domain, Office
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Solution Provided By: philtukey
Participating Experts: 3
Solution Grade: A
 
[+][-]09/11/09 06:18 AM, ID: 25309053Expert Comment

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