[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.

Question
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

7.0

Good wireless connection, unable to ping router

Asked by shambalad in Wireless Networking

Tags: ping, wireless, router, connection

I recently purchased a Netgear WGT624 v2 wireless router to connect 3 PCs to a broadband modem. The first PC, a Dell desktop, is connected directly to the router - no problems. The second PC, an older Gateway desktop, is connected wirelessly using a USB Linksys Receiver - no problem here either. Which brings us to the Sony VIAO PCG-V505EX laptop, my problem child.
When I first hooked up the router, I used all defaults. Both the Gateway desktop and Sony laptop came right up wirelessly. I then changed the SSID and implemented WEP 128 bit security. The Gateway desktop came right up again. The laptop apparently connects to the router, but I cannot ping the router.
When I turn on the wireless receiver on the Sony laptop, it displays a message that it is connected to the router with an excellent signal (of course the laptop is right next to the router at the moment).
When I right-click the icon in the system tray and display the status, the general tab shows a status of ‘connected’ with a speed of ’54.0 mps’. When I click the ‘Support’ tab, all of the TCP/IP settings are ‘<Unavailable>’.
When I select ‘Repair Connection’, I get the following error message: ‘TCP/IP is not enabled for this connection. Cannot proceed’.
An early issue I had was that I had to manually set the IP address for the Sony laptop, since the IP address it was using was not in the correct range for the router. The router is using ‘198.162.0.1’. I set the Sony laptop to ‘192.168.0.145’. Having done that, the Sony laptop connects fine when I physically connect it to the router. But that didn’t fix the wireless connection.
The command ‘ipconfig’ on the Sony laptop yields the following:
IP Address:           192.168.0.145
Subnet Mask:        255.255.255.0
Default Gateway:  192.168.0.1
When I tried the command 'ipconfig /release', I got the following error message: ‘The operation failed as no adapter is in the state permissible for this operation’.
I have compared my wireless and network adaptor settings on the Sony laptop with those on the Gateway desktop. They appear to be identical.
I have Norton Internet Security installed on the laptop, but disabling it doesn’t help.
The XP firewall is not enabled
The laptop is running XP Home with all available updates applied.
Any assistance would be greatly appreciated.


[+][-]08/11/04 03:07 PM, ID: 11778882Accepted Solution

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

About this solution

Zone: Wireless Networking
Tags: ping, wireless, router, connection
Sign Up Now!
Solution Provided By: eddkhamou
Participating Experts: 3
Solution Grade: B
 
[+][-]08/11/04 11:57 AM, ID: 11777063Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]08/17/04 12:26 AM, ID: 11818092Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]08/22/04 01:05 PM, ID: 11865522Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
 
Loading Advertisement...
20091118-EE-VQP-93