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6.8

Trying to get Verizon/Audiovox PC5740 BroadbandAccess card to work on Dell laptop

Asked by swechsler in Wireless Networking

Tags: pc5740, verizon, driver

I have installed the drivers correctly; in fact, I went through it with a Verizon tech several times.

With my laptop, a Dell Inspiron 6000 running XP Home, after inserting the card, XP finds a bunch of USB devices (two NEC PCI to USB Open Host Controllers and several USB Root Hubs, all seen in USB controllers in device manager), even though it is a PCMCIA card (I'm guessing it's USB internally). However, the actual modem hardware doesn't show up (it did on the other machine I tried it on). Verizon said there could be something wrong with my laptop's hardware, but I ran a full diagnostics and everything came up OK. I tried disabling all startup stuff with msconfig, which did not help.

After installing the card's drivers and inserting the card, I get a popup which says "USB Device Not Recognized - One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message."

Clicking the message does nothing useful.

I installed the card on another Dell laptop (this one was a Dell Inspiron 700m, also running XP home) where it worked fine, and I was able to use BroadbandAccess.

One other thing: after every time I try to reinstall the drivers and then insert the card, the machine hangs on shutdown.

Any ideas?

Thanks,

Steve
 
Keywords: Trying to get Verizon/Audiovox PC5…
Title
1 Verizon PC5740 and Dell Laptop
 
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[+][-]08/07/05 07:15 PM, ID: 14620468

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About this solution

Zone: Wireless Networking
Tags: pc5740, verizon, driver
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Solution Provided By: GhostMod
Participating Experts: 4
Solution Grade: B
 
 
 
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