[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.
Question
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!
7.2

Volume control is not working on Microsoft keyboard

Asked by azzurro in Mice / Keyboards, Microsoft Hardware, Windows XP Operating System

Tags: Microsoft, Wireless Multimedia Keyboard 1.1

I recently purchased a USB Microsoft Wireless Multimedia Keyboard 1.1.  It works fine except for the volume control, which does not function at all.  The mute button works and displays the volume meter on the screen, but the volume up and down buttons do nothing.  I have searched around online, and most of the information I have found suggests a human interface driver problem.  It looks like I have the latest versions, however, and Windows Update cannot find any new files.  I am running XP Pro with SP3.  I attached a screen shot of the device manager.  The first "HID Non-user Input Data Filter" does not seem to control anything, but disabling the second "HID Non-user Input Data Filter" causes the mute button on the keyboard to stop working.  The "USB Human Interface Device" appears to control the mouse.  Any suggestions?

Attachments:
 
New-Picture.bmp (204 KB) (File Type Details) 
Screen shot of device manager HID's
Screen shot of device manager HID's
 
[+][-]10/29/08 11:10 AM, ID: 22833932Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/29/08 11:14 AM, ID: 22833974Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/29/08 11:16 AM, ID: 22834000Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/29/08 11:16 AM, ID: 22834004Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/29/08 11:35 AM, ID: 22834197Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10/29/08 11:38 AM, ID: 22834218Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/29/08 11:40 AM, ID: 22834243Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/29/08 12:14 PM, ID: 22834558Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]10/29/08 12:40 PM, ID: 22834800Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]10/31/08 03:45 PM, ID: 22854659Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]02/23/09 04:01 PM, ID: 23717086Accepted Solution

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

About this solution

Zones: Mice / Keyboards, Microsoft Hardware, Windows XP Operating System
Tags: Microsoft, Wireless Multimedia Keyboard 1.1
Sign Up Now!
Solution Provided By: jd_wight
Participating Experts: 5
Solution Grade: A
 
[+][-]03/06/09 07:11 PM, ID: 23823009Assisted Solution

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 30-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]05/15/09 06:14 AM, ID: 24395098Administrative Comment

Experts Exchange has a courteous staff of administrators who help members get the most out of the website by means of administrative comments like this one.

Start your 30-day free trial to view this Administrative Comment or ask the Experts your question.

 
 
Loading Advertisement...
20091021-EE-VQP-81 / EE_QW_2_20070628