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7.4

Dell Dimension 9150 (no PS/2 ports) - Win XP-SP2  loading (at drivers stage) kills KB & Mouse

Asked by RRLedford in Mice / Keyboards, Personal Computers, Hardware Components

Tags: WinXP boot process kills KB & Mouse function (USB only)

The system's 80GB drive was infected with Virut & Reader_.exe trojan, partially cleaned, and then could not be stopped from reboot re-infect  Placed drive on clean PC (via USB) to finish cleaning it.  No critical system files appeared to have been deleted, quarrantined, lost (in the log of results).  
Now, with drive back in Dell 9150 WinXP, it boots normally but KB & mouse both die during driver loading stage.  Not able to do the login or continue.  Happens in Safe Mode -AND- EVEN booting from MS WinXP-CDROM TOO!  Arrives at "Welcome to Setup" with USB KB dead --- so I can't even do a repair install!!  I have Acronis Echo W-S with Universal Restore. I have made a disk clone &  TIB mage of the drive (mouse & KB work OK in Acronis). Now if I do a a Universal Restore recovery, will the special ONE-TIME next boot's reverting to a "first boot - detecting H/W" mode be likely to rebuild the driver set and repair this issue?
Any other ways to delete a file or copy a file to break out of this dead end boot process?
[+][-]04/30/09 02:49 AM, ID: 24268236Accepted Solution

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About this solution

Zones: Mice / Keyboards, Personal Computers, Hardware Components
Tags: WinXP boot process kills KB & Mouse function (USB only)
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Solution Provided By: burrcm
Participating Experts: 5
Solution Grade: A
 
[+][-]04/30/09 08:27 AM, ID: 24270976Expert Comment

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[+][-]04/30/09 01:52 PM, ID: 24274309Assisted Solution

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[+][-]04/30/09 05:37 PM, ID: 24275866Expert Comment

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[+][-]04/30/09 05:46 PM, ID: 24275902Expert Comment

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