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8.6

Why does USB mouse hang when computer has been unplugged from wall?

Asked by whatagooddog in Mice / Keyboards, Personal Computers

Tags: USB mouse hangs

USB mouse hangs when the computer has the power completely disconnected.  It happens with any usb mouse.  There is no problem if the computer's is not disconnected from the electrical grid.  We like to turn off the power strip the computer is plugged into to save power that numerous AC adapters use. When the computer is energized and turned back on, XP boots and the mouse pointer is on the desktop is visible, but does not move.  The mouse will work if we unplug the mouse and plug it back in.   The mouse also works after boot up if the power strip is not turned off.

No Windows message comes up, the mouse pointer just does not move until the mouse is unplugged and plugged back in. It is a simple fix, but annoying.

Thought maybe the motherboard battery was low and replaced.  No help.

Asus A7N266-VM motherboard with windows XP service pack 2

Under Manage
 +Universal Serial Bus Controllers it shows
Standard OpenHCD USB Host Controller
Standard OpenHCD USB Host Controller
USB Root Hub
USB Root Hub

The drivers in the system 32 folder for the standard open HCD USB controller show:
usbhub.sys
usbohci.sys
usbport.sys
usbui.dll

Under USB Root Hub the drivers show:
usbd.sys
usbhub.sys

Thought maybe the drivers updated from the ASUS motherboard CD would work better than Windows driver.  With the CD in the computer, trying to update the drivers results in the Wizard finding no better drives than the installed ones.

Any help would be appreciated.

Ed
[+][-]10/01/09 12:14 AM, ID: 25466517Accepted Solution

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About this solution

Zones: Mice / Keyboards, Personal Computers
Tags: USB mouse hangs
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Solution Provided By: nobus
Participating Experts: 2
Solution Grade: A
 
[+][-]09/20/09 06:06 PM, ID: 25379720Expert Comment

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