Smudged printing on a HP Deskjet 692C

In the carridge that holds the ink cartridges, there are some small tabs at the bottom.  These ride just above the paper.  Take out the cartridges and look down from the top.  You will see them all the way at the bottom of the carridge towards the back of the printer.  These tabs frequently get gummed up with ink and paper dust.  Clean them from the bottom with q-tips soaked in water.  Water will disolve the ink better than alcohol swabs.  
Just a hint...  with the power on, open the cover so that the cartridges move into the position to be changed.  Unplug the power cord with the top open.  This will unlock the print cartridge carridge and allow you to move it back and forth.

I recently fixed a 690 with a similar problem. I adjusted the rail that holds the cartridge. The gap between the cartridge and the paper was too small. The cartridge was rubbing on the ink before it dried and making streaks across the page.

daf0316,

This is a very common problem, I used to have a DJ693 that exactly the same problem.

The cause of this problem is that the ink used by this printer is a lint magnet.  You use your printer long enough and the ink biulds up on the bottom of your cartridges and lint gets stuck on that ink and that lint then causes streaks.  

Actually it's the ink build up on the color cartridge that attracts the most lint, so I'm guessing you only cleaned the black cartridge, right?  Clean the color cartridge nozzles (with water only, alcohol dries out the ink and shortens cartridge life) and it should take care of it.

There are two solutions for this problem from HP:

Get the cleaning kit for a nominal charge (It works like a charm, but they used to send it out for free which is when I got it.) by calling 888-447-0022. The part number for the HP Cleaning Kit is 88698-72925, option 210.  Or you can order it online here:

https://hpckps.startek.com/usa/

You can clean the printer yourself following the directions on this page:

http://www.officejet-support.com/dj600/clean.htm

This is probably your answer, but post again if cleaning fails to resolve the problems.

Cindy

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Thanks,
":0) Asta

Cleaning is the answer.It's not so much the print head you clean but the underside of the plastic carriage that the cartridge fits into. Some of the lint collected there can be quite stubborn to remove.

Inappropriate PROPOSED ANSWER, repeats prior information and should not be posted in this fashion, per the Guidelines.  Moderator request made.
Asta

For reasons stated below, proposed answer rejected.

Computer101
E-E Admin


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The cleaning kits are free again:

http://hpcleankit.bgt.com/Cleankit.jsp?Lang=all

Order them online or check this page for manual cleaning instructions:

http://www.hp.com/cposupport/deskjet/supplies.htm

Cindy

I'm kind of blown away here, noticing that the original question date here is the year 2000.

Looks like Computer101 will likely need to finalize this since Asker appears to have left the scene.

":0) Asta

Your Question needs  to be awarded  points and  closed,  Please  be fair  to all  who may have helped in Anyways.

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MRFIXITPC