Question

2300n stops responding on port 9100

Asked by: whippy_bb

I have two 2300n printers with the standard jet-direct printers.
An internal application is configured to print to them using telnet to port 9100.
At irregular times, the printer stops respoding completely on port 9100 yet all other ports remain active.
The printer must be power cycled to reset the problem....
any ideas?
TIA

Whippy

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Asked On
2003-07-25 at 08:34:30ID20690471
Tags

2300n

,

reset

Topic

Printers by HP

Participating Experts
3
Points
250
Comments
3

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Answers

 

by: hdhondtPosted on 2003-07-27 at 01:00:49ID: 9013776

You could try doing a Cold Reset of the printer. Switch the printer off. Hold the Select button while switching on, until all 3 status lights are lit. Then release Select and use the Up/Down buttons until you see Cold Reset. Then press Select. You will have to re-enter the IP address settings after this (if using an internal JetDirect). You can also ty using LPR instead of Port 9100: in Win2k/XP under Printer Properties/Ports/Configure Port, click the LPR button and enter "raw" as the remote queue name.

 

by: BlockBusterPosted on 2003-08-13 at 12:35:25ID: 9141234

Hi,
I dont' recommend a Cold Reset. After each Cold Reset you bring all printer settings to its actory defaults and you have to input again the network settings for the JetDirect, and it won't solve your problem... Network settings are stored in the JetDirect network card so all you have to do is pay attention to the JetDirect.

I suggest you check the JetDirect firwmare version (print a Config page at the front panel) and, if necessary, download an upgrade from HP site. Also I suggest you disable the protocols you don't use (from front panel), so the printer doesn't need to sent unnecssary packets in the network... it could help a lot...

Regards,

BB

 

by: pyschesPosted on 2003-08-19 at 03:02:51ID: 9179758

Blockbust is completely correct..

currenltly the latest firmware for the jetdirect in your printer is about 24.06 or 24.08 whatever they are both the same firmware family...

upgrade to the latest and turn offf the appletalk, ipx/spx, and dlc/llc ports on your jetdirect...

also you can check your security settings via the webserver of the printer....


btw what application are you using??? is it a dos based app???? the port 9100 is only really supposed to be used with either a standard tcp/ip port or the HP variant of this.... if your printing from a dos app, create a printer to point to this ip address, then share it and map it to lpt3 or something and try this....

btw the jetdirect will handle 9 concurrent conections to the device... after that you will be bounced....

20120131-EE-VQP-002

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