Question

Error Installing HP All-in-One 2610xi

Asked by: jpb123

I just got the HP All-in-One 2610xi and while installing I keep getting this error:
This system does not meet one or more of the minimum requirements needed to install this product.  (And then in the box below it says:)  
-This product type does not match the list of supported product types.
-This product suite does not match the list of supported product suites.

Now to my knowledge I'm running with all the necessary requirements:  Windows 2000, over 256 MB RAM, 1 GB of space, and Internet Explorer 6.0.  After failing to install, I plugged in the printer with a USB cord and my computer recognized it.  So it's just the software that's not installing.  I checked for Windows updates and there was none (I currently have Service Pack 4).  I looked on HP's website for an answer but they said nothing of this specific error.  What do I do?      

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Asked On
2005-01-24 at 19:45:59ID21287177
Tags

does

,

type

,

match

,

hp

Topic

Printers by HP

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Answers

 

by: jpb123Posted on 2005-01-26 at 10:15:42ID: 13144874

I called HP support and it turned that I need to hold down Ctrl+Shift
when I pressed Cancel after the install failed.  This did the trick.

 

by: SkyvanManPosted on 2005-01-26 at 17:32:30ID: 13148635

You should request to have this question deleted.

 

by: moduloPosted on 2005-07-09 at 01:38:57ID: 14403203

PAQed with points refunded (200)

modulo
Community Support Moderator

 

by: melevyPosted on 2009-02-26 at 08:16:25ID: 23746240

Good thing that this question wasn't deleted, since I had the same problem. Thanks!

 

by: alvareztgPosted on 2009-04-21 at 14:29:01ID: 24199486

I have to say thanks, had the same problem and this fixed it.

20120131-EE-VQP-002

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