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10.0

Adding 32 bit print drivers to 64 bit Windows Server 2008 fails

Asked by shawnsouthern in Printers by HP, Windows 2003 Server, Windows 64-bit

Tags: Microsoft, Windows Server, 2008, Hewlett-Packard, LaserJet

We have a new 64 Bit server running Windows Server 2008 (which we were able to download from http://licensing.microsoft.com per our agreement with Microsoft).

This server will be providing print services, replacing an existing 32 bit Windows 2003 server. The old server has the 32 bit drivers & the 64 bit drivers installed.

All of our printers are installed with the 64 bit drivers. The issue arises when we attempt to make the 32 bit drivers available for Point & Print functionality. (Additional Drivers on the Sharing tab)

The 2008 server, when I attempt to install the 32 bit HP printer drivers, fails to install the drivers. It asks 'Please provide path to Windows media (x86 processor)'. It is apparently looking for ntprint.inf. I've searched various XP, Vista and 2008 x86 discs to no avail. I tried using the ntprint.inf from a x86 Vista system, and that failed.

I have Canon ImageRunner copiers that successfully installed the 32 bit drivers on the 64 bit server.

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20091021-EE-VQP-81 / EE_QW_2_20070628

Adding 32 bit print drivers to 64 bit Windows Server 2008 fails

Asked by shawnsouthern in Printers by HP, Windows 2003 Server, Windows 64-bit

Tags: Microsoft, Windows Server, 2008, Hewlett-Packard, LaserJet

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