Computer: HP Pavilion 5000, running Win XP Pro.
I bought Officejet 5610, and installed HP software that came with it. Following installation, some features would not function, i.e. Image Zone and the "scan to" setup. Each time I booted, the Installer box would start, and finally a Microsoft .NET framework error appear, indicating "object reference not set to instance of object."
I attempted to uninstall printer software and reinstall. Computer will not boot at all into safe mode. Begins to run through list of drivers and stops and shuts off. I was able to catch it a couple of times and boot into diagnostic startup, and use "remove programs" to remove most of HP printer stuff, but computer still just shuts off when booting normally.
How do I fix this?
Start Free Trial