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5.0

can not print using Vista, Office Word 2007, and Deskjet 710C

Asked by nickg5 in Printers by HP, Microsoft Word, Windows Vista

I'm using a computer with Vista. The default printer was an HP 1220.
I added my Deskjet 710C and made it default.
Windows found the printer, etc.
However, it does not print. Also, I can not turn my printer on. Pressing the on button gets me a green light but when I let go of the button the light and printer turns off.
Also, I'm using Windows 2007 Office (Word) and trying to print a document.
I'm only seeing one way to print, a little printer icon top left. This normally printed to the HP 1220 only after the user manually turned on the printer.
I assumed I'd have to manually turn on my 710C but it won't stay on.
I'd like better options on printing instead of what the Vista pc owner used, which was that little printer icon top left of Word. I'd like to be able to choose page 1, all, selection, quantity, etc. just like I did on Windows XP. A printer box would open up with all options.
I can not find that on Office Word 2007.
Any ideas on why my printer can not be turned on manually.
How to open up printer options.

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can not print using Vista, Office Word 2007, and Deskjet 710C

Asked by nickg5 in Printers by HP, Microsoft Word, Windows Vista

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