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9.1

HP Color Laserjet 2550n Spooler issue

Asked by 071171 in Printers by HP

Tags: Color Laserjet

Have a client that has a HP Color Laserjet 2550n.  All of the sudden 3 days ago, color print jobs are taking forever to print.  Using PCL 6, but have tried PS to no avail.  Test pages with minimal color no problem.  But, when trying to print even web pages in I.E., job gets spooled and prints out 10 min later.  I can cancel the jobs and then an error page will print (PCL XL error Subsystem: Kernel  Error: Illegal Tag, but if I let the job print, no error - just takes forever.  To test locally, I removed printer from network and connected directly to pc via USB.  Same spooling problem.  Has default 64MB RAM and never had problem before.  Need help fast on this one!
[+][-]10/21/09 01:39 PM, ID: 25628143Expert Comment

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[+][-]10/21/09 02:29 PM, ID: 25628717Author Comment

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[+][-]10/21/09 02:33 PM, ID: 25628744Expert Comment

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[+][-]10/21/09 02:39 PM, ID: 25628793Author Comment

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[+][-]10/21/09 02:55 PM, ID: 25628927Expert Comment

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[+][-]10/21/09 04:25 PM, ID: 25629504Accepted Solution

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About this solution

Zone: Printers by HP
Tags: Color Laserjet
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Solution Provided By: Kelly_W
Participating Experts: 2
Solution Grade: A
 
 
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