Question

canon bjc-255sp

Asked by: ssledge

i have recently installed a canon bjc-255sp
i have loaded all the drivers and win95 says o.k.
but when i click 'yes' for test page i get the response:-

can't detect cartridge.
to which i click 'ignore'

i then get an error message that says:-
error writing to lpt1 the printer is out of paper.
but the printer is not out of paper!!! and works fine when i  do a self test by holding the power button down for 5 sec's

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Asked On
1999-03-31 at 07:50:23ID10145178
Tags

canon

Topics

Printers

,

Image Correction Software

Participating Experts
5
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Answers

 

by: tiben99Posted on 1999-03-31 at 09:07:25ID: 2015245

First time, check your ink cartridge if they are OK and you can restart your computer and reset your Printer.

 

by: ssledgePosted on 1999-03-31 at 09:36:35ID: 2015246

i have rebooted the system but still have the same problem
i have added a line to my autoexec.bat which is :- mode lpt1,, p
but on boot i get an error saying:- lpt1 not routed
could this be my problem?

 

by: ssledgePosted on 1999-03-31 at 18:14:43ID: 2015247

the ink cartridge is working fine

 

by: vikiingPosted on 1999-04-01 at 04:30:58ID: 2015248

>>mode lpt1,, p
>>but on boot i get an error saying:- lpt1 not routed

As you're specifying infinite time retry only, that's a simple notification that LPT1 has not been rerouted; it's not an error message.

¿What happens if you try to print from DOS level (i.e.:  DIR > LPT1) ?


 

by: swestonPosted on 1999-04-01 at 23:06:53ID: 2015249

Check with Canon for the latest driver.

 

by: ssledgePosted on 1999-04-02 at 02:10:57ID: 2015250

i have the latest drivers from canon (downloaded yesterday)
if i try to print from dos i get the message:-
printer error on 'lpt1'

 

by: vikiingPosted on 1999-04-02 at 03:21:28ID: 2015251

>>if i try to print from dos i get the message: printer error on 'lpt1'

Then your printer (or your paralell port) have real troubles. To help to determine who is the responsible, you can choose:
a) Try the printer at another machine
   If it works, then the paralell port has a malfunction.
   If it doesn't, your printer is broken.

b) Try another printer in the same port
   If it works, then printer is down.
   If it doesn't, parallel port is out.

 

by: vikiingPosted on 1999-04-02 at 03:22:44ID: 2015252

I forgot to ask you: ¿have you checked the data cable?

 

by: briancassinPosted on 1999-04-02 at 15:53:02ID: 2015253

What version of windows are you running ?
Does your printer require Bi-directional support ?
Do you have an IEEE1284 compliant cable or was one supplied with the printer ?

 

by: ssledgePosted on 1999-04-06 at 07:28:50ID: 2015254

i'm running win95
the cable came with the printer.

 

by: MATTCEIPosted on 1999-04-06 at 13:38:54ID: 2015255

If even DOS reports an error,it's not a driver problem.

-Look REAL close at both ends of the cable,especially at the PC end - plugged all the way in?

-Unplug the cable and inspect the pins.

-What type is the parallel port set to: SPP,EPP,or ECP? Newer systems let you specify this in BIOS.Older ones may have jumpers on a board or give you no choice but SPP.Verify your port is set to what the printer requires.

-Does Device Manager report any conflicts? What resources does it report being used by the port? Don't trust Win95 to be honest,look under 'Computer' and verify yourself that nothing else is using any of the port's resources.

 

by: briancassinPosted on 1999-04-06 at 15:00:05ID: 2015256

I would have to go with MATTCEI if your printer requires SPP and you have an ECP printer port that right there could put you out of business.

I guess I need some clarification on what exactly is happening at this point because I see your orginal posting sayiong that the printer is out of paper there are two things that could cause this
1. Your port is ECP or EPP and your printer requires SPP

2. There is a file more commonly found in win98 but I have seen it windows 95 named drvwppqt.vxd

Nut there is mention intially of the error being out of ppr then you now mention it is saying "printer error" if it is reporting printer error in dos I would have to say then the main board in the printer is fried.

Here is how to find out what your port is set as
1. Go to start, settings, control panel, double click "system", go to "device manager tab" about 2/3 of the way down on that screen ti will say "ports com & lpt" click the "+" sign next to it then double click LPT1 go to resources in the white box it should say Input/Ouput Range and probably Iterrupt Request if it says "Direct Memory Access" in that box it is an ECP printer port and you will need to get into your BIOS and change it to an SPP port. If it does nto say "direct memory access" then it is probably not ECP

To find the drvwppqt.vxd file listed above
Go to start, find, files or folders, where it says look in make ssure it is looking in either my computer or C: then for named type in the following without quotes "drvwppqt.vxd" then click find now if windows finds this file this is your culprit right click on the file select rename and then put your cursor and the end of the d in vxd left click once and backspace to the . so you only have "drvwppqt." type in OLD  and hit enter the new file name should now be "drvwppqt.old" shutdown your pc and printer for 1 minute then reboot printer first. If problem still persits then it is something else or if you did not find this file then it is something else

20120131-EE-VQP-002

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