Deskjet 710c installation error

HP forum lists several possibilities
http://forum1.support.hp.com:88/servlet/CLA_Servlet.Login?sid=t2984801439437211318832523171&stage=1
Sign on as a guest and do a search for   "hpftbx13 error" (delete "  " in search box).   There are several suggestions.
If the HP suggestions do not work, then login and ask a question informing them of your hardware, OS, and that you have tried the HP proposed solutions without success.

HP replied to one user 02/27/01 in the previously mentioned forum.

When installing your printer software, and you try a communications test and receive a hpftbx13 error message.

"Skip the communications test during the installation of your printer software.  Then try to print.

Also, with Windows ME, you sometimes need to change the parallel port settings in your BIOS.  To do this, you will have to contact your computer manufacturer for further assistance."

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":0) Asta