Question

Epson C80 gone haywire

Asked by: chris_calabrese

Hi folks,

I've got an Epson C80 printer at home that seems to have gotten itself into a strange mode and I can't figure out how to reset it.

The symptom is that sending plain text print jobs sent to it result in a single line of output text overwriting itself over and over. Sending more complex print jobs with graphics or font changes result in a similar situation but with various winding type characters being printed. Meanwhile, the printouts from the internal diagnostics look normal.

I'm guessing the printer's gone into some kind of backward compatibility emulation mode or something.

Does this sound familiar to anyone?

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Asked On
2003-05-01 at 07:23:09ID20602505
Tags

diagnostics

,

printer

Topic

Printers

Participating Experts
1
Points
500
Comments
8

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Answers

 

by: craigrobertsPosted on 2003-05-01 at 12:00:12ID: 8437665

how old is the printer, how long have you had it from new.

 

by: craigrobertsPosted on 2003-05-01 at 12:04:56ID: 8437691

 

by: craigrobertsPosted on 2003-05-01 at 12:08:06ID: 8437721

when you get there click on the etalk link and you chat one to one with an epson technician free of charge. if they cannot help you and the printer is less than twelve mounths old they will replace it free of charge within the next working day.

 

by: chris_calabresePosted on 2003-05-01 at 12:09:33ID: 8437735

Hmm, I think it's slightly more than a year, but I'll try with them. Thanks.

 

by: craigrobertsPosted on 2003-05-01 at 14:09:04ID: 8438706

even if it is more than a year ago they will still talk to you and try to help you out, but if you say you were given it for a birthday or christmas present so dont have the reciept, this worked for a friend of mine and they replaced it next day.

 

by: chris_calabresePosted on 2003-05-01 at 14:11:38ID: 8438726

Hmm, good idea. Thanks. I'll try this next time I'm working in my home-office (where it's located).

 

by: chris_calabresePosted on 2003-05-12 at 07:58:07ID: 8509580

Well, we finally broke down and opened an actual support call with Epson (actually quite reasonable at $9.95). They haven't found anything yet, though.

I'll keep the question open in case anyone has some kind of revelation. Otherwise I'll give the points to craigroberts next week.

 

by: chris_calabresePosted on 2003-05-19 at 06:30:29ID: 8544424

Haven't fixed the problem yet, but thought I'd throw you some points at least.

20120131-EE-VQP-002

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