Question

Where can I get the driver for Generic IEEE 1284.4 Printing Support Driver?

Asked by: rfr1tz

Hi,

I'm trying to install an HP USB printer. A window pops up and ask to install the driver for "Generic IEEE 1284.4 Printing Support". It seems like a driver but I couldn't find out where it is.

If you've any idea bout this driver or this problem, please help.

Thanks,

Rfr1tz

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Asked On
2005-07-18 at 08:15:56ID21495256
Tags

ieee

,

generic

,

printing

,

support

,

driver

Topic

Printers

Participating Experts
2
Points
250
Comments
2

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Answers

 

by: newuser4Posted on 2005-07-18 at 13:44:53ID: 14470096

Try the following:
open Explorer selecct -> Tools -> Folder Options -> View
-> enable "Display the contents of system folders"
-> enable "Show hidden files and folders"  
-> disable "Hide extensions for known file types"
-> disable "Hide protected operating system files (Recommended)".
Accept the warnin message and browse to the C:\Windows\System32 and search in this directory these files:
Dot4.sys
Dot4prt.sys
Dot4usb.sys
Dot4scans.usb

If they are present move them to the C:\Windows\System32\drivers
and restart installation.

 

by: wyliecoyoteukPosted on 2005-07-18 at 13:51:38ID: 14470168

What version of windows?
This driver is included in Win2k and XP, and is installed the first time you connect a usb printer, apparently.
You may need to be logged on as administrator before windows can install it, also you might need at least service pack 1 or 2, both of which have USB bugfixes.
You may get this problem if you install the printer on the parallel port (LPT1:) by mistake, or if you plug in the printer before installing the driver software for some HP printers.
Try installing the printer software before connecting it.

20120131-EE-VQP-002

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