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DenisCooperFlag for United Kingdom of Great Britain and Northern Ireland

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Smart Card Logon Problems

Hi,

having problems with setting up smart card login for windows pc's. In the test lab i have one windows 2003 domain controler running certificate services. And one Windows XP Pro, SP2 pc with an omni-key smart card reader and a Gemplus smart card. I have configured the card with a login certificate and pin, but when i put the card into the reader at the login screen, i get the error message "the card supplied requires drivers that are not present on this system. Please try another card." i have tried various cards and get the same error.

All the GemPlus components i can find are installed on the XP pc.

Any help very much appreciated....

Thanks,
Denis
Avatar of ☠ MASQ ☠
☠ MASQ ☠

Have you run the SmartDiag utility from the Gemplus site?
Avatar of DenisCooper

ASKER

yes...this is the report it generates...

--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
--------------                                                    --------------
--------------   Gemplus SmartDiag v2.1 Report                    --------------
--------------                                                    --------------
--------------   2007-04-04 08:38:13                              --------------
--------------                                                    --------------
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------



--------------------------------------------------------------------------------
--- Application Components -----------------------------------------------------




--------------------------------------------------------------------------------
--- Computer Information -------------------------------------------------------

OS Name: Microsoft Windows XP
Version: 5.1.2600 Service Pack 2
System Name: DENISCOMPUTER
Locale: United Kingdom



--------------------------------------------------------------------------------
--- Accessible Smart Card Readers-----------------------------------------------

Reader Name: OMNIKEY CardMan 3x21 0
Icon: OK/None
Vendor: OMNIKEY
Type: USB Device
Maximum Data Rate: 412903
Model: CardMan 3x21
Version: 1.1 build 1
Message: The reader is available for use.

    Smart Card Name: [Unregistered Card]
    Icon: OK/None
    ATR: 3B A7 00 40 18 80 65 A2 09 01 03 52
    Protocol(s) Supported: T=0
    Convention: Direct
    Optimal Bit Duration: 372 clock cycles (default)
    Programming Voltage: Vpp is not electrically connected.
    Extra Guardtime N: 0 (default)
    Work Waiting Time (T=0): 23040 clock cycles max.
    Message: The card is available for use.
             The card is currently powered and is used in share mode by at least one other application.



--------------------------------------------------------------------------------
--- System Folder --------------------------------------------------------------

Component Name: Resource Manager
Icon: OK/None
Language: English (United States)
File Name: scardsvr.exe
File Version: 5.1.2600.2180
Provider: Microsoft
Message: The smart card service is available for use.


Component Name: Driver Library
Icon: OK/None
SMCLib.sys File Version: 5.1.2600.0
Provider: Microsoft
Message: The driver library is available for use.


Component Name: Smart Card Database
Icon: OK/None
Provider: Microsoft
Message: Select a smart card in the database to view its description.

    Smart Card Registration Entry: [Unregistered Card]
    Icon: OK/None
    ATR: 3B A7 00 40 18 80 65 A2 09 01 03 52
    ATR Mask: FF FF FF FF FF FF FF FF FF FF FF FF

    Smart Card Registration Entry: GemSAFE Smart Card (16K)
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B A7 00 40 00 80 65 A2 09 00 00 00
    ATR Mask: FF FF FF FF 00 FF FF FF FF 00 00 00

    Smart Card Registration Entry: GemSAFE Smart Card (8K)
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B A7 00 40 00 80 65 A2 08 00 00 00
    ATR Mask: FF FF FF FF 00 FF FF FF FF 00 00 00

    Smart Card Registration Entry: GXPPro-R3.x FIPS
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B 6B 00 00 80 65 B0 83 00 00 00 83 00 90 00
    ATR Mask: FF FF FF FF FF FF FF FF 00 00 00 FF FF FF FF

    Smart Card Registration Entry: GXPPro-R3.x FIPS PTS
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B 7B 00 00 00 80 65 B0 83 00 00 00 83 00 90 00
    ATR Mask: FF FF 00 FF FF FF FF FF FF 00 00 00 FF FF FF FF

    Smart Card Registration Entry: GXPPro-R3.x MPCOS
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B 6A 00 00 80 65 A2 00 00 00 00 72 D6 00
    ATR Mask: FF FF FF FF FF FF FF 00 00 00 00 FF FF 00

    Smart Card Registration Entry: GXPPro-R3.x MPCOS PTS
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B 7A 00 00 00 80 65 A2 00 00 00 00 72 D6 00
    ATR Mask: FF FF 00 FF FF FF FF FF 00 00 00 00 FF FF 00

    Smart Card Registration Entry: GXPPro-R3.x MPCOS PTS T=1
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B FA 00 00 00 81 31 20 43 80 65 A2 00 00 00 00 72 D6 00 00
    ATR Mask: FF FF 00 FF FF FF FF FF FF FF FF FF 00 00 00 00 FF FF 00 00

    Smart Card Registration Entry: GXPPro-R3.x MPCOS T=1
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B EA 00 00 81 31 20 43 80 65 A2 00 00 00 00 72 D6 00 00
    ATR Mask: FF FF FF FF FF FF FF FF FF FF FF 00 00 00 00 FF FF 00 00

    Smart Card Registration Entry: GXPPro-R3.x STD
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B 6D 00 00 80 31 80 65 B0 83 00 00 00 83 00 90 00
    ATR Mask: FF FF FF FF FF FF FF FF FF FF 00 00 00 FF FF FF FF

    Smart Card Registration Entry: GXPPRo-R3.x STD PTS
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B 7D 00 00 00 80 31 80 65 B0 83 00 00 00 83 00 90 00
    ATR Mask: FF FF 00 FF FF FF FF FF FF FF FF 00 00 00 FF FF FF FF

    Smart Card Registration Entry: GXPPro-R3.x STD PTS T=1
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B FD 00 00 00 81 31 20 43 80 31 80 65 B0 83 00 00 00 83 00 90 00 00
    ATR Mask: FF FF 00 FF FF FF FF FF FF FF FF FF FF FF FF 00 00 00 FF FF FF 00 00

    Smart Card Registration Entry: GXPPro-R3.x STD T=1
    Icon: OK/None
    Crypto Provider: Gemplus GemSAFE Card CSP
    ATR: 3B ED 00 00 81 31 20 43 80 31 80 65 B0 83 00 00 00 83 00 90 00 00
    ATR Mask: FF FF FF FF FF FF FF FF FF FF FF FF FF FF 00 00 00 FF FF FF 00 00

    Smart Card Registration Entry: Schlumberger Cryptoflex 4K
    Icon: OK/None
    Primary Provider: E8 E2 B7 19
    Crypto Provider: Schlumberger Cryptographic Service Provider
    ATR: 3B E2 00 00 40 20 49 00
    ATR Mask: FF FF FF FF FF FF FF 00

    Smart Card Registration Entry: Schlumberger Cryptoflex 8K
    Icon: OK/None
    Primary Provider: E8 E2 B7 19
    Crypto Provider: Schlumberger Cryptographic Service Provider
    ATR: 3B 85 40 20 68 01 01 00 00
    ATR Mask: FF FF FF FF FF FF FF 00 00

    Smart Card Registration Entry: Schlumberger Cryptoflex 8K v2
    Icon: OK/None
    Primary Provider: E8 E2 B7 19
    Crypto Provider: Schlumberger Cryptographic Service Provider
    ATR: 3B 95 15 40 00 68 01 02 00 00
    ATR Mask: FF FF FF FF 00 FF FF FF 00 00

    Smart Card Registration Entry: Schlumberger Cryptoflex ActivCard
    Icon: OK/None
    Primary Provider: E8 E2 B7 19
    Crypto Provider: Schlumberger Cryptographic Service Provider
    ATR: 3B 05 68 01 01 02 05
    ATR Mask: FF FF FF FF FF FF FF

    Smart Card Registration Entry: Schlumberger Cryptoflex e-gate
    Icon: OK/None
    Primary Provider: E8 E2 B7 19
    Crypto Provider: Schlumberger Cryptographic Service Provider
    ATR: 3B 95 00 40 FF 62 01 01 00 00
    ATR Mask: FF FF 00 FF FF FF FF FF 00 00

    Smart Card Registration Entry: Schlumberger Cyberflex Access 16K
    Icon: OK/None
    Primary Provider: E8 E2 B7 19
    Crypto Provider: Schlumberger Cryptographic Service Provider
    ATR: 3B 16 94 81 10 06 01 00 00
    ATR Mask: FF FF FF FF FF FF FF 00 00

    Smart Card Registration Entry: Schlumberger Cyberflex Access Campus
    Icon: OK/None
    Primary Provider: E8 E2 B7 19
    Crypto Provider: Schlumberger Cryptographic Service Provider
    ATR: 3B 23 00 35 13 80
    ATR Mask: FF FF FF FF FF FF

    Smart Card Registration Entry: Siemens SICRYPT Base CSP V2
    Icon: OK/None
    Primary Provider: 01 11 0F A8 F8 D1 D0 11 B5 C5 00 A0 24 29 7E D9
    Crypto Provider: Infineon SICRYPT Base Smart Card CSP
    ATR: 3B 80 00 00 00 00 00 00 00 5C 50 43 53 80 00 00 D2 76 00 00 38 00 00 00
    ATR Mask: FF 80 00 00 00 00 00 00 FF FF FF FF FF 80 00 00 FF FF FF FF FF 00 00 00


Component Name: Setup Information Database
Icon: OK/None
Message: Select a setup information file in the database to view its description.

    Inf File Entry: oem10.inf
    Icon: OK/None
    Source Disk Name: CardMan PC/SC Driver Disk
    Provider: OMNIKEY
    Driver Name: cxbu0wdm.sys
    Driver Name: cxbu0wdm.vxd
    Driver Version: 07/11/2006, 1.1.1.3
    Signature: $CHICAGO$
    Message: The driver to which the setup information file refers can be found in the appropriate directory.
             This usually means that the computer detected a compatible reader and has completed the installation.

    Inf File Entry: oem11.inf
    Icon: OK/None
    Source Disk Name: Installation Disc for USB Smart Card Reader
    Provider: Gemplus
    Driver Name: gr433s.sys
    Driver Version: 10/15/2001, 1.2.0.3
    Signature: $CHICAGO$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem12.inf
    Icon: OK/None
    Source Disk Name: PC-CARD Smart Card Reader Installation Disk
    Provider: Gemplus
    Driver Name: gempcc.sys
    Driver Version: 01/06/2004, 2.1.10.1
    Signature: $Windows NT$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem13.inf
    Icon: OK/None
    Source Disk Name: Serial Smart Card Reader Installation Disk
    Provider: Gemplus
    Driver Name: gemser.sys
    Driver Version: 06/25/2003, 2.6.1.0
    Signature: $Windows NT$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem14.inf
    Icon: OK/None
    Source Disk Name: Installation Disc for Gemplus USB Smart Card readers
    Provider: Gemplus
    Driver Name: gemusb.sys
    Driver Version: 12/04/2001, 2.1.0.0
    Signature: $CHICAGO$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem15.inf
    Icon: OK/None
    Source Disk Name: Installation Disc for USB Key Smart Card Reader
    Provider: Gemplus
    Driver Name: gkeyusb.sys
    Driver Version: 12/11/2002, 1.0.0.7
    Signature: $Windows NT$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem16.inf
    Icon: OK/None
    Source Disk Name: Installation Disk for GemPC Card Smart Card Reader
    Provider: Gemplus
    Driver Name: gpccard.sys
    Driver Version: 09/14/2004, 2.0.0.4
    Signature: $CHICAGO$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem17.inf
    Icon: OK/None
    Source Disk Name: Installation Disc for GemPC Pinpad USB Smart Card Reader
    Provider: Gemplus
    Inf Filename: gpinpad.inf
    Driver Name: gpinpad.sys
    Driver Version: 02/02/2006, 3.8.0.0
    Signature: $CHICAGO$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem18.inf
    Icon: OK/None
    Source Disk Name: Installation Disc for Gem e-Seal USB Token
    Provider: Gemplus
    Driver Name: gsealgx4.sys
    Driver Version: 07/12/2005, 1.0.0.0
    Signature: $Windows NT$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem19.inf
    Icon: OK/None
    Source Disk Name: Installation Disc for USB Smart Card Reader
    Provider: Gemplus
    Inf Filename: gtwinusb.inf
    Driver Name: gtwinusb.sys
    Driver Version: 06/28/2004, 1.0.0.11
    Signature: $CHICAGO$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem20.inf
    Icon: OK/None
    Source Disk Name: Installation Disk for SERIAL Smart Card Reader
    Provider: Gemplus
    Driver Name: gtwinser.sys
    Driver Version: 01/10/2003, 1.0.2.2
    Signature: $Windows NT$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem21.inf
    Icon: OK/None
    Source Disk Name: Installation Disc for GemPC Express
    Provider: Gemplus
    Inf Filename: gempcexp.inf
    Driver Name: gempcexp.sys
    Driver Version: 03/01/2006, 1.0.0.1
    Signature: $Windows NT$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem22.inf
    Icon: OK/None
    Source Disk Name: Gemplus PC-CARD Smart Card Reader Installation Disk
    Provider: Gemplus
    Inf Filename: gempcc.inf
    Driver Name: gempcc.sys
    Catalog Filename: gempccnt.cat
    Driver Version: 02/02/2001, 2.0.0.0
    Signature: $Windows NT$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem23.inf
    Icon: OK/None
    Source Disk Name: Installation Disc for USB Smart Card Reader
    Provider: Gemplus
    Inf Filename: gtwinusb.inf
    Driver Name: gtwinusb.sys
    Driver Version: 10/04/2002, 1.0.0.4
    Signature: $CHICAGO$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem24.inf
    Icon: OK/None
    Source Disk Name: CardMan PC/SC Driver Disk
    Provider: OMNIKEY AG
    Driver Name: cxbu0wdm.sys
    Driver Name: cxbu0wdm.vxd
    Driver Version: 10/11/2004, 1.1.0.24
    Signature: $CHICAGO$
    Message: The driver to which the setup information file refers can be found in the appropriate directory.
             This usually means that the computer detected a compatible reader and has completed the installation.

    Inf File Entry: oem25.inf
    Icon: OK/None
    Source Disk Name: Serial Smart Card Reader Installation Disk
    Provider: Gemplus
    Driver Name: gempc413.sys
    Driver Version: 11/07/2001, 1.0.4
    Signature: $Windows NT$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: oem26.inf
    Icon: OK/None
    Source Disk Name: Installation Disk for Serial/PCCard Reader
    Provider: Gemplus
    Driver Name: gtwinser.sys
    Driver Version: 03/05/2004, 1.0.5.9
    Signature: $Windows NT$
    Message: The driver to which the setup information file refers cannot be found in the appropriate directory.
             This usually means that the computer needs to detect a compatible reader to complete the installation.

    Inf File Entry: smartcrd.inf
    Icon: OK/None
    Provider: Microsoft
    Driver Version: 07/01/2001, 5.1.2600.2180
    Signature: $Windows NT$
    Device: American Express GCR435
    Device: BULL SmarTLP3
    Device: COMPAQ GCR410P
    Device: GEMPLUS GPR400
    Device: GEMPLUS GCR410P
    Device: GEMPLUS GemPC430
    Device: HP ProtectTools
    Device: Litronic 220
    Device: Schlumberger Reflex 20
    Device: Schlumberger Reflex 30
    Device: Schlumberger Reflex 72
    Device: Schlumberger Reflex Lite
    Device: SCM Microsystems SCR120
    Device: SCM Microsystems SCR200
    Device: SCM Microsystems SCR300
    Device: SCM Microsystems SCR111
    Device: Systemneeds External
    Device: Omnikey AG CardMan 2020
    Device: Omnikey AG CardMan 6020
    Device: Omnikey AG CardMan 4000
    Device: Omnikey AG CardMan 2010
    Message: This setup information file is provided by Microsoft with this version of Windows.
             It lists the smart card readers that are supported natively by the operating system.


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☠ MASQ ☠

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thanks...

i have installed the card reader drivers from the omnikey website - but no change.

can't find the gemplus library files to download - can you provide with a link - i would like to make sure i have the latest ones...
thanks for your help with this. I managed to find the latest gemplus libraries - installed them and now everything working as it should.
Good news - sorry I lost you for a while there.
Thanks
M :o)