Question

You do not have sufficient access to your computer to connect to the selected printer

Asked by: jayman7

Hi,

I have 30+ printers shared on a Windows 2003 Server SP2. All of my users use Terminal Services on a Windows 2003 Server SP2. The problem I am having is that no domain users (Domain User rights) can connect to any of the printers, they get this error message:

"You do not have sufficient access to your computer to connect to the selected printer"

I have disabled "Prevent users from installing printer drivers" in the Local Security Policy and have added Domain Users to "Load and unload device drivers".

Any help would be greatly appreciated.

Thanks,

Jason

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Asked On
2007-05-27 at 21:52:30ID22597623
Tags

have

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access

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sufficient

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do

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your

Topics

Printers

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Windows 2003 Server

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Windows NT Networking

Participating Experts
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Comments
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Answers

 

by: jayman7Posted on 2007-05-27 at 22:38:03ID: 19166201

I sort of half found the solution. This registry key is missing from the users profiles:

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows

I dont why this happened because they used to be able to add printers.

The only thing I can think of is to add the registry key in their login script but i really don't want to do that.

 

by: jayman7Posted on 2007-05-27 at 23:50:44ID: 19166334

Solved this problem mysleft.

This registry key is missing from the users profiles:

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows

This somehow happened when I changed the "Defaul User" profile (no idea how). So I just recreated it and deleted all the profiles that were created after the date I changed the Default User profile.

 

by: EE_AutoDeleterPosted on 2007-06-24 at 10:25:24ID: 19351786

jayman7,
Because you have presented a solution to your own problem which may be helpful to future searches, this question is now PAQed and your points have been refunded.

EE_AutoDeleter

 

by: orlandotommyPosted on 2008-05-07 at 13:03:16ID: 21519876

Im having this exact problem right now, so exactly what should i do, i logged in as domain admin on the TS box and found that path in regedit but now what?

Thanks,
Tommy

 

by: mdifelicePosted on 2008-05-14 at 06:32:37ID: 21563932

I had this problem today and it turned out that the driver wasn't installed properly. Once I logged in as the admin, installed the driver and installed the network printer I was able to add the printer in the users profile.

 

by: lionlabsPosted on 2010-02-17 at 03:13:43ID: 26589680

I too am getting exactly the same problem...  

Transpires creating a new printer share on my 64bit Win2008 server, didn't automatically install the 32bit drivers needed for our XP Pro workstations.  Adding in the 32bit drivers worked flawlessly.

 

by: nkirkusPosted on 2010-08-19 at 06:41:38ID: 33474933

With all due respect I found the answer to be very vague which for me was no help at all...  No information was given to what registry settings needed to be created/recreated.  

I found the solution to be that the server did not have the drivers installed. Logon as an administrator and go to PRINTERS & FAXES > SERVER PROPERTIES > DRIVERS TAB then installed the needed drivers.

Once the drivers were installed the script will install the printer.

 

by: JustinGSEIWIPosted on 2010-08-25 at 12:13:37ID: 33525104

I also had this very same problem and found the solution vague. I was able to use this post to find the correct answer though.

Turns out that my default user profile was corrupt and empty. So when I logged into that terminal server for the first time with a new user, I would get this error. I have two terminal servers, so I copied over the non corrupt default user profile to the server with the corrupt default user profile and then deleted any remaining profiles of the user I was having trouble with. Once I did this and logged back in, I was able to add printers again with no problem.

Hope this helps someone.

Justin

 

by: TeknoxgroupPosted on 2010-10-07 at 05:27:49ID: 33849724

 

by: SteveAtLSCPosted on 2010-10-25 at 11:41:21ID: 33985641

I thought I'd chime in here, also...  I've create some new printer queues on a couple new Server 2008 R2 boxes, and attempts to connect to those new queues via XP 32-bit (latest SP + patches) is yielding the same error ("You do not have sufficient access to your computer to connect to the selected printer").  The logged in users can connect without a problem to print queues on existing 2003 servers.  I don't want to have to physically touch each and every machine, so I'm curious why this is happening on new 2008 queues and not old 2003 queues.

20120131-EE-VQP-002

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