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8.0

Canon MP730 "wrong cartridge" error message

Asked by JeTopete in Printers

Tags: mp730, cartridge, canon, wrong

Started having trouble with our 3 year old Canon Multipass MP730 printer yesterday. It began displaying "wrong cartridge" message and showing that it has pages in memory but It won't print out any reports or those pages that are in memory. I can't manually shut the printer down because of the messages in memory,  I had to unplug it to shut it down hoping that it would clear the problem. No luck. It appears that we are able to send faxes out fine, at least the few that I have been able to verify. Unable to find anything on the Canon site and the little I did find on the subject on another help type forum gave me the impression that I'm simply going to have to replace it. Since this machine is used mostly for outgoing faxes and the printed reciepts in memory are just for proof, any ideas as to whether this message will keep the machine from doing the basic outgoing faxes mission?
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Zone: Printers
Tags: mp730, cartridge, canon, wrong
Solution Provided By: Computer101
Participating Experts: 3
Solution Grade: A
 
 
 
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