I will see if the KB article works but the latest print drivers are applied
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Question
Spooler SubSystem
First off I am going to give the error exactly as it has came to me. Then I will explain the enviroment.
Spooler SubSystem App encountered a problem and needed to close. For more information click here.
When i Click here the message reads
szAppName : spoolsv.exe szAppVer : 5.1.2600.2696
szModName : localspl.dll szModVer : 5.1.2600.22180 offset : 00017140
To View technical information click here (If you would like this information then let me know and i will post)
For the enviroment:
For this specific machine: WinXP Pro, fully updated. On a 2003 domain. besides the standard network printers I also have acute PDF.
In HKLM\SYstem\CurrentControl
In the event viewer: Source: Application Error Event ID: 1004 Description: Faulting application spoolsv.exe, version 5.1.2600.2696, faulting module localspll.dll, version 5.1.2600.2180, fault address 0x00017140
For the domain:
This is beginnning to happen on alot of my machines in the domain. i have tried the recommended steps for microsoft by clearing the registery and this did not work. Most machines have no extra printers except for my standard network printers. All machines are WinXP Pro SP2 fully updated.
Thank you for anyone who givesinput
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Answers
- Open Control Panel, select Administrative Tools and then select the Services option.
- In the Services management console, locate the Spooler services, right-click on it and select Stop.
- Next, open the C:\Windows\System32\Spool\
- Delete all the .SHD and SPL files from this folder.
- Next, open the TMP folder and delete all old and unused files from this folder.
- Finally, restart the Spooler service from the Services management console.
We are experiencing this issue, with the exact same error message, with the same offset.
However, the posted solution is not working for us. There is an added complication in our case that the computer was built from an image supplied to us from Head Office, and something in their configuration is introducing the problem, as our previous "home-grown" images have never experienced this issue.
So, we're contacting the Head Office to try to find out what additional settings they added that may be causing this failure. If we end up with a relevant solution that looks like it may help the user community we will post it here, if that's okay.
To dmaltby,
Try this solution...
http://www.experts-exchang
I'm having this problem in my domain of 400 Pcs. I tried the following Microsoft articles KB818894, KB324757, & KB312052. Nothing fixed the problem. RPC & the print spooler are both set to automatic and are started on the PCs that are having the problems. I have XP PCs that have both local & networked printers attached with the problem. Below is the error in the event viewer:
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 9/24/2008
Time: 12:20:16 PM
User: N/A
Computer: JValentino
Description:
Faulting application spoolsv.exe, version 5.1.2600.2696, faulting module localspl.dll, version 5.1.2600.2180, fault address 0x00017140.
For more information, see Help and Support Center at http://go.microsoft.com/fw
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 70 6f ure spo
0018: 6f 6c 73 76 2e 65 78 65 olsv.exe
0020: 20 35 2e 31 2e 32 36 30 5.1.260
0028: 30 2e 32 36 39 36 20 69 0.2696 i
0030: 6e 20 6c 6f 63 61 6c 73 n locals
0038: 70 6c 2e 64 6c 6c 20 35 pl.dll 5
0040: 2e 31 2e 32 36 30 30 2e .1.2600.
0048: 32 31 38 30 20 61 74 20 2180 at
0050: 6f 66 66 73 65 74 20 30 offset 0
0058: 30 30 31 37 31 34 30 0017140
Any help would be greatly appreciated. This is making me crazy!!!
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by: nomorefuzzylogicPosted on 2007-12-11 at 05:27:08ID: 20449083
Check for latest printer drivers & Microsoft KB905519