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08.27.2008 at 04:21AM PDT, ID: 23681550
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7.8

Zebra Thermal Printer Stops Half Way Through Print

Asked by klaus1013 in Printers, Windows XP Operating System, Personal Computers

Tags: , ,

I have a Dell Optiplex 320DT that is attached to a USB Zebra LP2844 printer. When trying to print to this printer from a couple of different web applications the prints stop either one centimeter into the print, or half way through. The print just stops dead as if something has interupted the data flow.  The printer knows it has stopped half way, as when you press the form feed button it feeds to the beginning of the next label.

I have swapped the printer with a known working printer and the problem stayed with the PC and didn't follow the printer. I have tried two different drivers, one by Zebra and the other by Seagull Scientific.  I have removed and installed the drivers several times.  Other USB devices, including a USB laser printer work fine from the PC.  I've tried a USB PCI card to rule out the USB ports and the same behaviour was presented.

I've pretty much run out of ideas now.  I know the application works because a PC next this problem one works without a problem, with the same model of printer.  This is a Dell Dimension though, rather than an Optiplex. If I share the printer on the Dimension and connect to it from the Optiplex, the labels print without a problem.

Perhaps there is a way to monitor the data flow to the printer, but I'm not sure how this would actually help solve the issue.

Both PC's are running XP Pro SP3 and are members of a Small Business Server 2003 domain.

TIA

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[+][-]08.27.2008 at 06:46AM PDT, ID: 22324671

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[+][-]08.27.2008 at 06:49AM PDT, ID: 22324699

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[+][-]08.27.2008 at 07:05AM PDT, ID: 22324854

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[+][-]08.27.2008 at 08:04AM PDT, ID: 22325575

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[+][-]08.28.2008 at 04:22AM PDT, ID: 22333532

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[+][-]09.11.2008 at 08:11AM PDT, ID: 22450790

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About this solution

Zones: Printers, Windows XP Operating System, Personal Computers
Tags: Zebra, LP 2844, USB Thermal Printer
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Solution Provided By: klaus1013
Participating Experts: 1
Solution Grade: A
 
 
 
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