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9.1

Xerox Printer driver Error

Asked by FloydTheDuck in Printers

Tags: Xerox Printer Driver Error

I have a user with a xerox printer using driver "Xerox Global Print Driver PCL6". One day, without any changes being made to her computer or to the printer or printer server, she began getting the following error message when trying to print.

An unexpected error occured in the print driver.
Close the current driver window and retry the operation.

If she clicks Ok or Cancel, the error message pops back up several times. Also, after trying to print, the printer will printer nearly 100 pages of "code" as she describes it... I'm assuming it's just a bunch of symbols, not any kind of text.
Other users can still print to the printer. The printer is hosted on Server 2003 Std. Ed SP2. The user is using XP SP3 (as well as the users who can print to it).
[+][-]08/26/09 12:14 PM, ID: 25191150Expert Comment

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[+][-]08/26/09 12:16 PM, ID: 25191168Author Comment

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[+][-]08/26/09 12:39 PM, ID: 25191409Accepted Solution

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About this solution

Zone: Printers
Tags: Xerox Printer Driver Error
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Solution Provided By: jake_0011
Participating Experts: 3
Solution Grade: A
 
[+][-]08/26/09 01:00 PM, ID: 25191606Author Comment

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[+][-]08/26/09 04:29 PM, ID: 25193329Assisted Solution

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[+][-]08/30/09 01:44 AM, ID: 25216812Expert Comment

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