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08/31/2009 at 07:28AM PDT, ID: 24694833
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9.3

Exception code 0xc0000005 network printer

Asked by STEI_Helpdesk in Printers, Peripherals

I am trying to install a Konica Minolta Fiery printer from a print server to a local laptop on the network running Windows XP SP3. The printer drivers will download and install, but when I try to go to adjust the printer properties, I get an error (see code below). I have searched on the Internet and have not found a solution. The printer is currently working on several other desktops and laptops added the same way.
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C:\windows\explorer.exe
Function address 0x690bbe2f caused a protection fault. Exception code 0xc0000005
Some or all property pages may not be displayed.
 
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[+][-]08/31/09 04:36 PM, ID: 25227468

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About this solution

Zones: Printers, Peripherals
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Solution Provided By: hdhondt
Participating Experts: 1
Solution Grade: A
 
 
 
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20091111-EE-VQP-91 - Hierarchy / EE_QW_3_20080625