Question

Set default A4 printer tray on HP LaserJet

Asked by: mbschneikert

I have a networked printer which clients access through their PCs each with the correct printer driver installed. The tray settings have always been set to automatic which uses tray 2 when printing. But all of a sudden the printer uses paper in tray 3 when set to automatic, which is used for headed paper. To avoid confusion, I cannot simply swap the tray papers around and tray 2 must be the one picked up when a client driver is set as automatic.

I have checked the printer settings and cannot find anywhere to set the default tray back to 2. Can this be done via the print driver on the server or on the printer itself?

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Asked On
2009-09-01 at 11:32:42ID24698961
Topics

Printers

,

Printers by HP

Participating Experts
2
Points
500
Comments
2

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Answers

 

by: CyberLexPosted on 2009-09-02 at 03:52:29ID: 25239631

Greetings

you will need to set Tray 3 paper TYPE to anything but "Plain or Any", so for example set tray 3 paper type to Letterhead. The Automatic setting in the driver will pick up the first tray with matching paper size and paper type = plain (and this is done by the device by start checking from the highest tray number to the lowest)

Cheers
Lex

 

by: gweilohkgPosted on 2009-09-06 at 02:46:57ID: 25269299

Based on my experience, you should use the 'PRINTER Auto Select' option rather than 'Auto Select'.  When you define (via the web interface of the printer itself) that Tray 3 contains (for example) Letterhead and Tray 2 contains Plain paper, the print DRIVER on your client machine does not know that you've done this, only the PRINTER.  Selecting 'Printer Auto Select' in your print driver leaves the ultimate selection of tray (based on paper type) to the PRINTER.  

I recall seing a few discussions wherein it was said that if the driver supports the 'Printer Auto Select' option, it should be used in favor over Auto Select for the above-stated reason.

20120131-EE-VQP-002

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