Question

I cannot print from 32bit aplpication in Windows 7 RTM 64-bit

Asked by: varesources

I am using a Windows 7 RTM 64-bit. I have installed 64 bit drivers for the printer. I can print a test page and print from 64 bit applications just fine. When I try to print from a 32 bit program like Word I get the error "print driver host for 32bit applications has stopped working". How do I fix this?

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Asked On
2009-09-25 at 07:54:04ID24761898
Topics

Printers

,

Windows 7

,

Drivers

Participating Experts
4
Points
500
Comments
10

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Answers

 

by: leakim971Posted on 2009-09-25 at 08:01:21ID: 25423690

Hello varesources,

What is the brand and model of the printer ? Word version ?

Regards.

 

by: varesourcesPosted on 2009-09-25 at 08:03:40ID: 25423715

Dell mpf3115cn color network laser printer, Word 2007.

 

by: vallisPosted on 2009-09-25 at 10:05:14ID: 25424873

Have you tried the driver from Microsoft's compatibility centre?
See here:
http://www.microsoft.com/windows/compatibility/Search.aspx?type=Hardware&s=mpf%203115cn

 

by: akhafafPosted on 2009-09-26 at 03:48:21ID: 25429441

Hi there varesources,,,
You mentioned here >>>I have installed 64 bit drivers for the printer<<< could you please let me know where you got this driver from ??? and you can refer to this for all the 64-bit information

http://www.start64.com/index.php?option=com_content&task=view&id=3672&Itemid=126

Best Wishes

 

by: pgm554Posted on 2009-09-27 at 15:36:10ID: 25435793

Have you tried turning off DEP?

 

by: varesourcesPosted on 2009-09-29 at 09:25:18ID: 25450696

I got the driver from Dell. I will try turning of DEP but I don' think that will matter.

 

by: pgm554Posted on 2009-09-29 at 10:13:04ID: 25451142

Is the driver signed?

 

by: varesourcesPosted on 2009-09-29 at 11:21:05ID: 25451762

Yes

 

by: varesourcesPosted on 2009-09-29 at 11:36:20ID: 25451887


Here is the error message.



Problem signature:
  Problem Event Name:      APPCRASH
  Application Name:      splwow64.exe
  Application Version:      6.1.7600.16385
  Application Timestamp:      4a5bd3ca
  Fault Module Name:      StackHash_1746
  Fault Module Version:      6.1.7600.16385
  Fault Module Timestamp:      4a5be02b
  Exception Code:      c0000374
  Exception Offset:      00000000000c6cd2
  OS Version:      6.1.7600.2.0.0.256.1
  Locale ID:      1033
  Additional Information 1:      1746
  Additional Information 2:      17460e5b21d8ef97e7eceda867f14967
  Additional Information 3:      2c2c
  Additional Information 4:      2c2c8c7ff4cd8e881d4da27bd327763f

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
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by: pgm554Posted on 2009-09-29 at 11:48:51ID: 25452018

20120131-EE-VQP-002

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