That is a real good idea. I'll get some and try it if we wrinkle any more.
I accidentally noticed some small indentions on the edge of the ream of paper in Tray 4. When I took several examples of the wrinkled paper, the wrinkles matched with the indentions on the edge. The indentions look like they were left by some sort of paper moving arm at the time of manufacturing.
We opened a new ream of paper, same marks.
We opened a third ream, different paper company, and there were no indentions. I have put that third batch of paper in the printer. We will see if the problem goes away.
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by: jhyieslaPosted on 2009-10-01 at 09:59:05ID: 25470721
Do you have some heavy card stock that you can run through that tray? I agree that a vertical fold is odd, but it almost has to be something stuck or some roller not rolling or not rolling properly. If you have some heavy card stock, it might help you locate what's causing the issue.