Question

Canon MP700 multifunction not detected after installing drivers

Asked by: the_cyman

Hi there,

I have installed downloaded drivers for my MP700. I restarted and plugged in the USB... No detection. It does detect a USB Mass Storage device, I'm guessing that's one from the scanner or something. But even that cannot be accessed. Any help or ideas?
I have Windows XP.
I can tell the driver is installed because I tried to set it up manually. Once I got a message saying "Access is Denied" but I'm unsure if that was from the printer and can't reproduce it.
I am logged in as administrator.

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Asked On
2009-11-03 at 12:09:02ID24868599
Tags

multifunction

,

canon

,

printer

,

not detected

Topics

Printers

,

Computer Scanners

,

Windows XP Operating System

Participating Experts
2
Points
500
Comments
4

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Answers

 

by: the_cymanPosted on 2009-11-03 at 12:30:28ID: 25733241

I saw this... But I'm logged in as administrator so it doesn't apply. Just a note
http://www.techspot.com/vb/topic10052.html

Attached screenshot

 

by: burrcmPosted on 2009-11-04 at 02:29:38ID: 25737935

This <<http://www.techspot.com/vb/topic10052.html >> would apply if your profile is damaged, which is quite possible. Test by creating a new admin account and try the install there.

Chris B

 

by: wyliecoyoteukPosted on 2009-11-11 at 13:33:19ID: 25799335

I would look at the ports tab in your printer driver (any driver will do)
If you have had any other USB printers installed before, their driver may well still be locking the port.
You need to use usb0: (virtual port for USB) or any other usbx port.

I have had this with an epson MFD, and needed to uninstall a load of Epson crudware to get things working.

 

by: the_cymanPosted on 2009-11-21 at 16:09:47ID: 25880184

Thanks, wylie, that set me on the right track in terms of deleting the old driver.
My problem was I installed the driver before plugging in the printer. In the end there was some sort of conflict since the downloaded driver didn't work, even tho it was from Canon.

Ultimately I solved it by going to the Printers under the Control Panel, then Print Server properties, then Drivers tab and removing the old driver.

20120131-EE-VQP-002

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