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Will Cisco TAC assist with code upgrade for ASA5510?

Asked by davis in Printers, Networking Hardware Firewalls, Cisco PIX Firewall

I am not very well-versed in Cisco administration and need to upgrade ASA 5510 code.  Our internet browsing seems to have strance issues which could be related to the filtering mechanism of the ASA.  This equipment is under maintenance with Cisco.  Is it appropriate to request assistance from Cisco TAC with upgrade of ASA code?  Will they help?

thanks for your insight -
[+][-]11/04/09 06:57 AM, ID: 25739922Expert Comment

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[+][-]11/04/09 08:07 AM, ID: 25740722Expert Comment

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[+][-]11/04/09 08:11 AM, ID: 25740782Author Comment

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[+][-]11/04/09 08:16 AM, ID: 25740838Expert Comment

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[+][-]11/04/09 08:20 AM, ID: 25740890Expert Comment

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[+][-]11/04/09 10:36 AM, ID: 25742358Expert Comment

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