Question

Filled ink manually

Asked by: idok

I manually added black ink to the Black cartridge after it ran out on my Canon MX310 all-in-one printer/machine (not me personally - a guy in the printer ink shop). I used a universal refill kit. The cartidge is now full (for sure) but the printer still reports "black cartridge empty". I tried fiddling with the printer menus and printer driver software to no avail.

I work with Windows XP SP3, the printer is connected via USB (if it makes any difference)
The refill kit is similar to that:
http://cgi.ebay.com/Universal-Refill-Kit-For-ALL-BLACK-Ink-Cartridges-120ml_W0QQitemZ290269470576QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item4395689f70

How do I fix that?
thanks

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Asked On
2009-11-06 at 08:15:08ID24878318
Tags

printer

,

canon

,

mx310

,

black ink

Topics

Printers

,

Miscellaneous Hardware

,

Windows XP Operating System

Participating Experts
3
Points
250
Comments
12

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Answers

 

by: hatheharikenPosted on 2009-11-06 at 09:01:24ID: 25760889

have a close look at the cartridge...

does it have any golden colored electrical contacts, 5 to 10 in number, concentrated in a single area?
if yes, then there is a chip on the cartridge which stores the amount of ink used from the cartridge.
whether you refill it or not, once the count in the chip reaches a certain number, the printer will not print until a new cartridge (with a new chip) is installed.

you will be needing either a CISS - a continuous ink supply system or a cartridge chip resetter.
both are costly single time investments.

hathehariken.

 

by: idokPosted on 2009-11-06 at 09:20:52ID: 25761051

oh.. are you basically saying that I got scammed buying this kit? (I specifically mentioned that I have mx310 printer and brought the cartridge with me)

 

by: hatheharikenPosted on 2009-11-06 at 10:17:38ID: 25761548

well, if you specifically mentioned the printer model number, the cartridge number can be derived from that.

so i think you got scammed - if you can, get a refund, otherwise consider it an investment towards better knowledge
i think you should buy a CISS for your printer.

check out this link to get an idea.
http://continuous-ink-system.co.uk/MX_310_Ciss-Canon_MX_310_continuous_ink_flow_system.html
there are many other CISS suppliers around the globe. you can find one close to your home.

 

by: ISoulPosted on 2009-11-06 at 10:50:58ID: 25761884

Try holding the Stop/Reset button for at least five seconds.

Did this work?

 

by: idokPosted on 2009-11-06 at 12:57:06ID: 25762971

Isoul: this will stop the "ink level monitoring" feature of the printer permanently - this is not good.

 

by: ISoulPosted on 2009-11-06 at 13:42:06ID: 25763322

Try the following:

Power off printer
Hold RESUME button then press and hold POWER, the beeper will sound once.
Hold POWER and release RESUME
Press RESUME twice
Release POWER button
When the indicator lights steady, press RESUME three(3) times. The indicator should be orange.
Press POWER to set data

 

by: compfixer101Posted on 2009-11-06 at 19:17:51ID: 25764831

can't fix it,

http://www.inkfastcartridges.co.uk/canon-cl-38-refilling-instructions.htm

just disable it, and go on with printing

 

by: compfixer101Posted on 2009-11-06 at 19:20:11ID: 25764835

 

by: compfixer101Posted on 2009-11-06 at 19:22:33ID: 25764838

 

by: idokPosted on 2009-11-08 at 15:16:39ID: 25772499

Well, CISS is not an option since it's cumbersome and I'm not printing much either... A refund is not possible since I used one of the ink canisters for the refill.
I tried all of the info/instructions - nothing works...
:(
 

 

by: ISoulPosted on 2009-11-08 at 16:10:03ID: 25772671

Is there a reason why you must have ink level monitoring enabled?

20120131-EE-VQP-002

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