Link to home
Start Free TrialLog in
Avatar of jsarinana
jsarinanaFlag for United States of America

asked on

Brother MFC-8910DW scanning

Brother MFC-8910DW I cannot scan to email, I can scan to PC with no problems and it's connected by USB, networked wired and wireless and faxing all works fine.
but when I try to scan to email it will ask for an email address, after I input it trys and fails. "NG: Poor Line Condition / Out Of Memory" is the error. I can log into the interface ok as well. any suggestions?
Avatar of Akinsd
Akinsd
Flag of United States of America image

To scan to email, you must first configure the email server information (SMTP information)

Same way you would configure outlook on your PC. Once that is done, you should be able to scan to email.
Avatar of jsarinana

ASKER

Akinsd
Can the config bee ndone through the web interface?
I'd like to finish this through a remote session
Possibly.....(if the feature is available for that model)


http://download.brother.com/welcome/doc002959/cv_mfc8510dn_eng_net_a.pdf
Avatar of hdhondt
it's connected by USB

In that case you cannot use email, nor can you connect to the printer's web interface. For both of these the printer must be connected via its network i/f.
Correct!
the printer is connected to one PC with USB which was the first PC connected
it's also on the network and a another PC uses it
it's also connected to two laptops using wireless
I logged onto one of the PCs last night and got into the interface which is http://192.168.1.18
Could not find anything in there that allowed me to set up an email account, under the scan tap I did find some setting but these are just for the type of file to save as and the resolution

I also looked on the manual and I cannot find any instructions on where to go for scan to email settings. on the display of the printer when you select the scan button you get two choices: to "Scan to file" and "Scan to email"
If the printer is networked, then it also needs to be set up for email. It needs to know the email server, what its own email address is, etc. These settings can be made on the printer via its web interface.

Start by printing a printer configuration page so you know its IP address.
Thanks hdhondt
Understood and I have the setting
I just cannot find where to config. these settings via web interface. As I stated I do not see where I can input the setting.
ASKER CERTIFIED SOLUTION
Avatar of Akinsd
Akinsd
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
thanks
My pleasure

Glad you found the input helpful

All the best