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Jegajothy vythilingamFlag for United States of America

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Xerox Phaser 4500 Printer

My OS is win 7 prof 64 bit and I have the above B&W laser printer connected to a USB port.  The drivers were again downloaded from the site and the printer reinstalled.  
However, whenever I print, I cannot seem to print a full page, it seems to print half a page in landscape mode.  I have put No. 10 envelopes on the upper tray, which I guess must be tray 1 and the bottom tray holds the 8.5 x 11 normal plain white paper.  
is there any trouble shooting tools for this printer.  The printer was in storage for some time and I just retrieved it.  Thank u.
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Thank u everyone for your suggestions.   I have got the printer to work now.  Well done and thank u for your suggestions.