asked on

Fax Server

Hi Guys,

We send out a large volumes of faxes everyday using 8 fax lines. It looks like our current fax machines cannot handle the load and we are looking for a more powerful solution that gives us confirmation on completion as well.

Do you recommend a good solution for a health care facility?

R. Toby Richards

It looks like an e-mail to fax service would work well for you. Check out http://www.faxaway.com/

Bill H

ASKER

I would like to continue to use my analog lines unless you think its not worth it for some reason?

R. Toby Richards

I thought the 8 analog lines were the bottleneck. Please give me a better description of the problem.

Bill H

ASKER

"We send out a large volumes of faxes everyday using 8 fax lines. It looks like our current fax machines cannot handle the load "

We send like 40-50 faxes in a row sometimes

R. Toby Richards

So why can't they handle the load? I have to assume it's because faxing over analog lines is slow.

David Johnson, CD

Either add more fax lines to handle the load or use email2fax solutions.

Bill H

ASKER

I think it's the scanner machine itself, it freezes....

R. Toby Richards

Then buy new fax machines.

Bill H

ASKER

OK..why is that better than a fax server?

R. Toby Richards

Because you're the one who said you wanted to use your analog lines.

Bill H

ASKER

can i use a server with analog lines? The printers seems t o hang when sending so many, not the lines.

R. Toby Richards

You could. You'd have to buy an add-in card with 8 modem ports on it. E-mail to Fax would eliminate the cost of those lines and be much faster.

Bill H

ASKER

i have the lines as part of a contract. i have to use them. buying a card is fine, i just want something to handle the volume.

Bill H

ASKER

Is there an unlimited email to fax option i can present? I see most charge a rate per fax..

David Johnson, CD

any clue of how many pages per month?
Ring Central is highly recommended http://www.ringcentral.com/plansandpricing/ringcentralfax.html

ASKER CERTIFIED SOLUTION

R. Toby Richards

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David Johnson, CD

if you look at ring central $50/month plan and fit into the 2500 pages/month (125 pages / workday) you're looking at 600 /year or their unlimited $40/month/user plan

Server solution with 10 fax lines -
Server $2000 / 3 years ($667/year + (10 lines @ $20/month) = 2400/year = $3067 / year.. not counting electricity AND routine maintenance tasks.

Your faxing probably comes in large batches i.e. several hours of no activity then a hour or so of intense faxing.

Bill H

ASKER

I will test out RingCentral.

Any other options for physical?

hdhondt

I've requested that this question be closed as follows:

Accepted answer: 125 points for David Johnson, CD (IT-Expert-Pro MVP)'s comment #a40613273
Assisted answer: 125 points for David Johnson, CD (IT-Expert-Pro MVP)'s comment #a40613310
Assisted answer: 125 points for R. Toby Richards's comment #a40613277
Assisted answer: 125 points for R. Toby Richards's comment #a40603954

for the following reason:

This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.