You can try different things.
First try to take out the USB mass storage device and then use the modem.
Are the CD-ROM a USB device too...? Because my experience is that it isn't always enough power to use all USB device's that you wish to use, because it takes to much power out of the USB port.
Try to saftely remove all USB devices attached to the computer, restart the computer and connect the USB modem (remeber to install drivers if required).
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by: ComputerTechiePosted on 2009-07-31 at 09:34:20ID: 24990385
make sure you disabe any other modem that is installed on the laptop first.
CT