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8.2

USB to Serial Adapter Cannot Start (code 10)

Asked by earth-traveler in Peripherals, Microsoft Hardware

I've got a 2008 Microsoft Terminal Server 64bit that I hooked a Prolific USB to Serial adapter to. After attempting to install with incorrect drivers and having other device errors, I believe I finally got the incorrect drivers eradicated and the correct driver installed. Below is the error code info I'm getting. How do I go about digging into what's causing this?

Description:
  Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 10.

Problem signature:
  Problem Event Name:      PnPDeviceProblemCode
  Architecture:      x64
  Hardware Id:      USB\VID_067B&PID_2303&REV_0300
  Setup class GUID:      {4d36e978-e325-11ce-bfc1-08002be10318}
  PnP problem code:      0000000A
  Driver name:      ser2pl64.sys
  Driver version:      3.3.5.122
  Driver date:      07-17-2009
  OS Version:      6.0.6001.2.1.0.16.7
  Locale ID:      1033

 
[+][-]09/25/09 09:35 AM, ID: 25424594Accepted Solution

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About this solution

Zones: Peripherals, Microsoft Hardware
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Solution Provided By: earth-traveler
Participating Experts: 1
Solution Grade: A
 
[+][-]09/24/09 03:05 PM, ID: 25418470Expert Comment

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[+][-]09/25/09 07:10 AM, ID: 25423112Author Comment

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