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Asked by DennisDavis in Peripherals, Computer Scanners, Windows Server 2008
I have a toshiba estudio 282 mfc. We are trying to configure it so it converts an incoming fax to a pdf and dumps it to a network share and sends an email notification to our administrative assistant. I have the scanners SMB settings configured in a workgroup and i am specifying a domain username and password in the format of domain\username in the "Save as File" settings. I have also specified the UNC path in the "save as file" settings. I am using an IP address in the UNC to eliminate name resolution issues but when the fax comes in I can see in the log the "failed to connect to network destination. Check destination path" message. I have confirmed this path to be valid by accessing it from the run box as well as mapping a drive to it through the command prompt. I am using a domain admin account for testing and I'm still not able to access the path. Does anyone have any suggestions to get this working? Thanks in advance.
20091111-EE-VQP-91 - Hierarchy / EE_QW_3_20080625