Try testing it by recreating the full path locally and temporarily set teh scanner to save teh pdf there (to avoid rights issues) and see if the parsing works the way you have it currently.
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Browse All TopicsI have a toshiba estudio 282 mfc. We are trying to configure it so it converts an incoming fax to a pdf and dumps it to a network share and sends an email notification to our administrative assistant. I have the scanners SMB settings configured in a workgroup and i am specifying a domain username and password in the format of domain\username in the "Save as File" settings. I have also specified the UNC path in the "save as file" settings. I am using an IP address in the UNC to eliminate name resolution issues but when the fax comes in I can see in the log the "failed to connect to network destination. Check destination path" message. I have confirmed this path to be valid by accessing it from the run box as well as mapping a drive to it through the command prompt. I am using a domain admin account for testing and I'm still not able to access the path. Does anyone have any suggestions to get this working? Thanks in advance.
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Can the MFD scan to folder at all?
If not, it could be this:
This issue is caused by the default security policy on Windows Server 2003 Domain Controllers
By default, the Windows Server 2003 Domain Controllers require SMB packet and secure channel signing
The products do not currently support SMB packet and secure channel signing
You need to Disable SMB packet and secure channel signing enforcement
to do
To disable SMB packet and secure channel signing enforcement on Windows Server 2003based domain controllers
1. From Administrative Tools open Domain Controller Security Policy
2. Smile
3. Select \Security Settings\Local Policies\Security Options folder.
4. In the details pane, double-click Microsoft network server: Digitally sign communications (always), and then click Disabled to prevent SMB packet signing
from being required.
5. Click OK.
6. In the details pane, double-click Domain member: Digitally encrypt or sign secure channel data (always), and then click Disabled to prevent secure channel
signing from being required.
7. Click OK.
To apply the Group Policy change immediately, either restart the domain controller, or type gpupdate at a command line, and then press ENTER.
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by: rh5757Posted on 2009-10-26 at 18:32:39ID: 25668553
What is the full path you are trying to use? Some programs do not parse spaces properly, and you might have to enclose some or all of the path in quotation marks (or some other formatting code) to make it parse correctly.