Running a POS system that connsists of an TOSHIBA-TEC box (st-6503-cc4c2-qm
), Windows XP - SP2, Celeron 1200MHz, 1.2o GHz, 256MB RAM, Datalogic VS1200 scanner (Serial), Epson TM88IV Thermal Printer (USB & Parallel), SAGEM EFTPOS Teminal (Serial). However we randomly have reboots where the computer just shuts off and restarts, there is no BSOD, just black as if the power has gone. Units ran fine until EFTPOS & PRINTER were installed.
Mindump points to Audio Driver?? Latest driver installed without success. We have around 70 of these POS systems with only 15 that reboot.
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 5/11/2009
Time: 4:23:50 PM
User: N/A
Computer: REG2002
Description:
Error code 000000c2, parameter1 00000007, parameter2 00000cd4, parameter3 00000000, parameter4 8134b6f8.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 63 000000c
0020: 32 20 20 50 61 72 61 6d 2 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 37 2c 20 000007,
0038: 30 30 30 30 30 63 64 34 00000cd4
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 38 31 33 34 00, 8134
0050: 62 36 66 38 b6f8
DUMP:
MODULE_NAME: cmaudio
FAULTING_MODULE: 804d7000 nt
DEBUG_FLR_IMAGE_TIMESTAMP:
3dd89c0b
POOL_ADDRESS: f9ace008
BUGCHECK_STR: 0xc2_7
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: DRIVER_FAULT
LAST_CONTROL_TRANSFER: from 8054be41 to 805339ae
STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
f4bb4d20 8054be41 000000c2 00000007 00000cd4 nt+0x5c9ae
f4bb4d70 8054b7b9 f9ace008 00000000 f4bb4ddc nt+0x74e41
f4bb4d80 f8f8767b f9ace008 f8f849bd f9ace008 nt+0x747b9
f4bb4ddc 804fa477 f8fc0b40 81213ac0 00000000 cmaudio+0x1f67b
00000000 00000000 00000000 00000000 00000000 nt+0x23477
STACK_COMMAND: kb
FOLLOWUP_IP:
cmaudio+1f67b
f8f8767b ?? ???
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: cmaudio+1f67b
FOLLOWUP_NAME: MachineOwner
IMAGE_NAME: cmaudio.sys
BUCKET_ID: WRONG_SYMBOLS
Followup: MachineOwner
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