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01.22.2003 at 12:02PM PST, ID: 20473315
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7.8

HP Scanjet 5470c - Duplicate devices in device manager?

Asked by bzzone in Computer Scanners by HP

Tags: , , ,

When I install the scanner software on the users computer and then plug the scanner into the usb port the computer will put in two scanner devices into device manager. I believe the computer is getting confused with which scanner device to use, so when the scanner icon is double clicked on the desktop the software either takes more than 2 minutes to open with an error of no device available or I just get the error. I've already tried unindstalling and reinstalling the software and hardware. Any help would be much appreciated.Start Free Trial
 
 
[+][-]01.24.2003 at 07:14AM PST, ID: 7800724

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About this solution

Zone: Computer Scanners by HP
Tags: duplicate, hp, device, manager
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Solution Provided By: cindyhoughton
Participating Experts: 1
Solution Grade: A
 
 
[+][-]06.22.2004 at 01:14PM PDT, ID: 11373444

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[+][-]06.26.2004 at 08:12AM PDT, ID: 11405730

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